Are you an expereinced Control Room Operator? My client, a major highways management contractor are looking for multiple Control Room Operators / Customer Service Agents to work with them on a long term contract which could turn into a permanent role. This role is part of a 30 year Framework with National Highways. This Dartford based role will include working in a team in a control room environment where you will have a mixture of busy and quiet shifts. Duties include providing customer service support, alerting the emergency services and highways maintenance operatives aware of any incident's on the M25, deploying resource, logging all incident information and a comprehensive timeline as well as making arrangements of the clean up and repair. The selected candidates will be working 48 hours a week on shift patterns of 4 days on, 4 days off - this is made up for 2 Day shifts and 2 Night shifts! Offering: £15.00 per hour. You must be able to drive for this role as the office is based right by the Dartford Crossing so you will need to drive to work. The selected candidate will also need to spend up to 2 weeks in the South Mimms training Centre. This is a freelance role so you will be paid WEEKLY via Randstad as the agency. We are open to all candidates with some level of customer service experience whether it be in similar control room roles, working in a retail store, supermarket, delivery driver or roles where you ...