Networks and Infrastructure (N&I) is a critical part of the Home Office Digital Enterprise Services function and is responsible for providing Network Connectivity, Private Data Centre and Cloud Infrastructure services across the Home Office estate serving all portfolios within the department as well as Policing and Border Force. N&I provide Critical National Infrastructure (CNI) underpinning the safety and security of the country whilst ensuring that the public can effectively and securely access the services the Home Office provides.
As a Senior Technology Delivery Manager, you will be responsible for delivering projects both on behalf of the customer portfolios to support their strategic aims and to progress the technology roadmap of N&I itself, enhancing the services and technologies offered. You will need to show excellent scoping capabilities, financial, risk and stakeholder management skills, be able to work and influence cross-functional teams whilst integrating your projects into larger programmes and portfolios. You will be responsible for work which has a real world impact to the Home Office mission across border operations, homeland security, policing, immigration and HMPO amongst others.
Watch this short video to hear from members of Home Office Digital talking about the projects they work on and their experience of working here: Working for Home Office Digital.
What you will do
* Take responsibility for delivery of technology products and services, facilitating and coaching teams in using the most appropriate methodologies in complex, ambiguous situations. Facilitate structured approaches to problem-solving and competing user needs, continuously improving processes and performance.
* Create and maintain realistic plans, keeping delivery on track within quality, cost, and time constraints. Remove blockers to success, managing stakeholders and engaging with governance as appropriate.
* Develop motivated, functioning teams, empowering collaboration and delivery while giving direction and constructive feedback. Monitor the profile and health of teams and work with them to resolve issues.
* Ensure that risks are identified, understood, and mitigated, involving specialists where necessary.
* Manage engagement with technical and non-technical stakeholders. Collect and use feedback to measure, develop and enhance stakeholder relationships and resolve issues.
* Act as a routine contact point for suppliers involved in delivery. Monitor supplier performance and help to resolve problems with suppliers.
What you will bring
* Leading teams in different delivery approaches, such as Agile and Waterfall, guiding them in implementing the most appropriate methodology for the situation, while continuously reflecting and challenging them to inspect and improve processes.
* Facilitating teams in the delivery of technology products and services throughout their lifecycle.
* Creating the best team makeup for the situation, bringing people together into a motivated team, identifying and rectifying issues in the team dynamic.
* Identifying, prioritising and managing risks, issues and dependencies.
* Communicating and mediating between technical and non-technical stakeholders, managing stakeholder expectations, resolving issues and improving relationships.
* Monitoring the performance of suppliers and acting as a point of contact with them.
Why join us
* Exceptional pension: Employer contribution of 28.97%.
* Generous leave: 25 days annual leave (rising to 30 with service), 8 public holidays, and 1 day for the King's Birthday.
* Flexible working: Options include full-time, part-time, compressed hours, job sharing, and a hybrid model (minimum 60% on-site).
* Learning and development: Access to training, technical accreditations, and funded qualifications (subject to approval).
* Recognition and inclusion: A culture that champions diversity, enhanced parental leave schemes, annual bonuses, and recognition awards.
* Learn more about our Benefits - Home Office Careers
Additional Information
This role requires SC clearance. To meet national security vetting requirements, you typically need to have been resident in the UK for at least three years. Unfortunately we cannot offer sponsorship.