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Personal assistant

Hatfield
Affinity Water
Personal assistant
Posted: 26 May
Offer description

Overview

We're looking for an exceptional Personal Assistant to support two of our Directors at Affinity Water. This is far more than a traditional PA role—it’s a trusted partnership position where you’ll play a critical role in helping senior leaders operate at their best. If you are highly organised, proactive, and thrive in a fast‑paced environment, this is your opportunity to become a key connector across the business and influence how we deliver for our customers and colleagues.


Responsibilities

* Act as the trusted gateway to two busy Directors, bringing structure, foresight, and efficiency to everyday work.
* Own complex diaries with full autonomy—proactively managing priorities, resolving conflicts, and ensuring time is spent where it matters most.
* Anticipate scheduling pressures and solve challenges before they arise.
* Manage and triage inboxes, ensuring urgent items are escalated and nothing slips through the cracks.
* Prepare Directors for success, providing high‑quality briefings ahead of meetings.
* Coordinate key meetings, including preparing packs, setting agendas, capturing minutes, and tracking actions through to completion.
* Plan and deliver leadership events, including off‑sites and team meetings.
* Act as a key liaison between Directors and senior leadership teams—keeping communication clear, timely, and effective.
* Support business operations by processing expenses, raising purchase orders, and managing invoices.
* Get involved in projects where needed—bringing flexibility and a “can‑do” mindset.


Qualifications

* Proven experience supporting multiple senior leaders or Directors.
* Exceptional organisational skills with the ability to manage multiple priorities at pace.
* A proactive mindset—you anticipate needs and take action.
* Strong communication skills, both written and verbal.
* Confidence using Microsoft Office, particularly Outlook, Teams, Word, and Excel.
* Experience with purchasing systems or Oracle Fusion (full training provided).
* Strong judgment, attention to detail, and a proactive approach.


Benefits

* Salary up to £43,000, dependent on skills and experience.
* Hybrid role—minimum three days working from our Head Office in Hatfield.
* Learning and development opportunities, including mentoring and a range of formal courses and open learning resources.
* Entry into the company annual bonus scheme.
* Annual leave from 26–30 days, rising with length of service, and the option to purchase up to five extra days.
* A “Celebration Day” in addition to public holidays, which employees can use to celebrate a religious festival or other occasion that is important to them.
* A generous double‑match pension scheme that doubles the contributions you make (company contribution capped at 12%).
* Family benefits including enhanced maternity, adoption, paternity, shared parental leave, fertility support leave and up to five full or ten half days of paid carers leave.
* Menopause policy and reasonable adjustment policy to help everyone perform at their best.
* Access to our Wellbeing Centre with support for looking after your physical and mental health.
* Discounts at a range of retail outlets and on dental and medical insurance through our Tap4Perks scheme.
* Up to four Affinity days a year to volunteer in the community.
* Life Assurance.

Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive.

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