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Specialist services analyst

Leeds
Permanent
Transunion
Service analyst
Posted: 23h ago
Offer description

TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Specialist Services Analyst to join our growing team. This role will partner and collaborate with stakeholders across UK Consumer Operations. The Specialist Services Analyst will have the opportunity to partner with the Customer Relations Team on improvement initiatives, as well as the wider consumer support teams to embed and optimize consumer correspondence print and delivery processes. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. Day to Day You'll Be: This role will act as a key Analyst of the Customer Relations Team team and is responsible for supporting: Full Subject Access Requests (FSAR): Create and manage FSARs for consumers upon request, ensuring compliance with data protection regulations. Specialist Service Support: Assist consumers requiring tailored services such as large print documents, braille, text-to-speech, audio formats, and colo...

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