Customer Service Advisor – Bilingual (English + German) Mon-Fri 08:45 – 17:00 £28,000 Per Annum Fully Office Based Permanent An established and growing company is looking for a Bilingual (German) Customer Services Advisor to join their busy Customer Services team. This is a full-time, permanent, office-based role offering a salary of £28,000 per year. Benefits include: 33 days holiday (including bank holidays) Your birthday off Medicash healthcare plan Life InsuranceYou’ll support the Export and Customer Services Manager by processing sales orders, responding to customer enquiries, and helping ensure smooth daily operations for both UK and international clients. Full training will be provided, and the role offers plenty of variety and long-term development opportunities. Responsibilities: Process sales orders accurately and on time Answer non-technical customer enquiries Liaise with the Sales Team to meet customer requirements Maintain customer records, reserves, and standing orders Provide bilingual support (English + German) Use company accounting software for order and record management Support ISO 9001 and GMP standards across department functions Assist with stock control, including stock takes Manage purchase orders and liaise with suppliers Handle packaging stock levels Investigate customer complaints and contribute to corrective actions Support warehouse and despatch teams ...