Overview:
* Part-time role: 2 – 4 days per week
* Language: English
* Location: UK (Remote)
* Salary: £29,000 – £36,000 FTE pro rata (depending on experience)
* Applications closing: 22nd September
Job Description
The Happier Lives Institute (HLI) pioneers wellbeing science to find the most cost-effective ways globally to improve lives. We connect donors, researchers, and policymakers with the best opportunities to increase happiness and life satisfaction.
We’re a small, ambitious team at an exciting stage of growth. This year, we published the first ever global comparison of charities in the World Happiness Report and gained significant traction with donors, policymakers, and the media.
That’s why we’re looking for a proactive and highly organised Operations Coordinator to help keep our organisation running smoothly. You’ll play a central role behind the scenes, supporting our leadership, research, and fundraising to make sure our systems and processes are efficient, compliant, and effective.
Responsibilities
You’ll work closely with the COO to support the day-to-day running of HLI. Your responsibilities will include:
* Finance and HR support
o Processing expenses, invoices, and payments.
o Keeping bookkeeping up to date.
o Supporting recruitment (posting job ads, scheduling interviews, preparing contracts).
o Tracking staff leave, contracts, and pension contributions.
* Operations and compliance
o Helping maintain compliance records (Charity Commission, GDPR, etc.).
o Assisting with staff benefits allocation and onboarding.
* Administrative support
o Managing our general enquiries inbox and handling routine correspondence.
o Scheduling meetings, preparing agendas, and taking minutes.
o Organising documents across our Google Workspace.
* Communications and fundraising support
o Updating donor records (CRM/Donorbox).
o Helping prepare materials for newsletters, fundraising campaigns, and events.
o Coordinating logistics for team travel, conferences, and webinars.
Role Requirements
Essential:
* 2 years’ experience in a similar admin or operations role.
* Strong organisational skills and attention to detail.
* Familiarity with finance software (QuickBooks or equivalent).
* HR administration experience.
* Ability to manage multiple tasks and prioritise effectively.
* Warm, collaborative, and easy to work with.
* Confident using spreadsheets, Google Workspace, and other online tools.
* Clear written and verbal communication.
* Proactive, reliable, and comfortable working remotely.
Desirable:
* Experience in a small charity, think tank, or research organisation.
* An interest in HLI’s mission and wellbeing research.
How to apply?
To apply for this role, please fill in the application form.
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