Job Description
Be Yourself. Be an Inspiration to Your Team. Be Leonardo.
As a Meetings and Events (M&E) Operations Manager and Head of Department, you will be responsible for ensuring the smooth operation of the M&E department and leading your team to deliver exceptional guest experiences. This is a busy role that requires high standards and a passion for delivering excellent customer care.
Perks include:
* Head of Department bonus scheme based on financial and personal performance
* Enhanced pension plan
* Special rates on Leonardo Hotel rooms across the UK & Europe
* Recognition scheme with vouchers for high street shops
* Meals on duty
* Talent referral bonus
* Regular celebrations and Employee Awards
* Access to Pension Scheme, Life Assurance, and Wellbeing Support
* Ongoing training and clear progression paths
Ideal Candidate:
* Authentic and personable
* Customer-focused with strong recognition skills
* Hands-on leader capable of multitasking
* Detail-oriented with ownership of facilities and equipment
* Excellent communicator to build relationships with clients and internal teams
* Ability to manage staffing levels for events
Why Join Us?
We support our colleagues as much as our guests. As part of Leonardo, you'll be part of a vibrant community with development programs like the People Programme, Passion 4 People workshops, and leadership development through our Fast Forward and Accelerate Programmes, including ILM certification and IoH membership. We're committed to your growth and success in hospitality.
Our Story
With over 270 hotels across the UK and Europe, we are one of the fastest-growing hotel groups. We currently operate over 55 hotels in the UK & Ireland, with exciting expansion plans ahead. Join us during this dynamic growth phase!
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