Overview
A maternity cover Appointments Clerk in the Gastroenterology Department at St Richards Hospital. Working 37.5 hours per week, Monday – Friday (7.5 hours per shift). Booking all new & follow up appointments as per consultant team requests and from pending lists/patient tracking lists.
Responsibilities
* Book all Gastroenterology/IBD new & follow up appointments from pending lists via Careflow and support with clinic cancellation and rescheduling.
* Support with clinic cancellations and rescheduling, including last‑minute telephone communication with patients.
* Provide clerical support to the gastroenterology secretariat to enable an efficient and effective secretarial service to the Consultants and clinical teams within gastroenterology.
* Demonstrate a proactive and friendly attitude with an excellent telephone manner; work under own initiative with excellent organisational skills and attention to detail when booking patients into individual consultant and nurse clinics.
Qualifications and Experience
* Proactive and friendly attitude with an excellent telephone manner.
* Ability to work under own initiative with excellent organisational skills.
* Experience dealing with confidential information and attention to detail in booking patients into clinics.
* Starting point career within the NHS and willingness to support a busy gastroenterology secretariat.
About UHSussex and Our Values
At UHSussex (UHSx), diversity is our strength, and we want you to feel included to help us always put the Patient First. Our community welcomes unique experiences and offers support networks; we are proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust. We treat patients and staff with compassion and empathy, and we provide a wellbeing programme for staff, including flexible working where possible to support work–life balance.
Development and Career Support
As a university trust and leader in healthcare research, we value learning, teaching and training. From the moment you start with us and throughout your career, we will help you grow and develop. We hope you choose UHSx for a long and rewarding career where you feel valued for all that you do.
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