Tesco Shift Leader – Days – Leyland Express
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Your shift leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table below shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Read more.
Customers are at the heart of everything we do.
It takes a lot of great people to run one of our stores, and it takes a great Shift Leader to support them all and keep things running smoothly. From helping customers to making sure store operations stay on track, being a Shift Leader at Tesco is a truly rewarding role. You’ll face lots of interesting challenges as you oversee the store from the shop floor and strive to make things just that little bit better for customers, colleagues and communities, every day.
Availability Window
* Sunday: 05:45 – 23:00
* Monday: 05:45 – 23:00
* Tuesday: 05:45 – 23:00
* Wednesday: 05:45 – 23:00
* Thursday: 05:45 – 23:00
* Friday: 05:45 – 23:00
* Saturday: 05:45 – 23:00
Responsibilities
* Coordinating the store team to deliver an easy, fuss‑free shopping experience for customers.
* Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks.
* Opening and closing the store, and completing duty cover, ensuring decisions are right for everyone’s safety.
* Being the go‑to person for colleagues in the absence of a manager for day‑to‑day queries.
* Keeping the store clean, tidy, and well‑presented.
* Supporting managers to coordinate seasonal, community and charity events.
* Contributing to a great team atmosphere that is inclusive for everyone.
* Providing great customer service, by listening to our customers and putting them first in everything you do.
* Keeping the team well‑informed and up to speed on any communications, changes or updates.
* Staying knowledgeable about store performance and looking for ways to improve and simplify operations.
* Coordinating store improvements and removing any obstacles that might be getting in the way of great service.
* Following health and safety routines and procedures, and ensuring colleagues do the same.
* Recognising and celebrating colleagues within the team who are providing great service.
Qualifications & Skills
* Experience in a retail environment, preferably in a fast‑paced setting.
* Strong communication skills, comfortable using a variety of methods to keep your team well‑informed and up to date.
* Leadership experience or strong potential to lead the store in the absence of a manager.
* Good decision‑making skills, flexible in thinking and comfortable handling change to keep things running smoothly.
* Motivational ability to inspire the team to exceed expectations.
* Curiosity and a constant search for ideas and opportunities to serve customers, communities and the planet a little better every day.
* Good understanding of health and safety routines, policies and procedures.
* Age 18 or over. (If the role requires working before 6:15 am or after 9:45 pm or involves warehouse, topiary, meat, bakery or driving roles, the applicant must be at least 18 years old.)
Benefits
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
* Request flexible working from day one.
* 10% off and 15% at pay‑day weekends – save up to £2,000 a year with your Colleague Clubcard; additional card available for sharing with family outside your home.
* Access to free wellbeing services with a range of resources to support your mind, body and life.
* Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5 %.
* Benefits to suit you – choose what you use, from discounts and shares to cycle‑to‑work schemes.
* Uniform provided and policies to support you for all of life’s moments, big and small.
* Access to our colleague networks providing a space for colleagues from a range of backgrounds – click here to learn more.
* Click here to read more about the benefits we have available for our colleagues.
About Us
Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day." Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life‑changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, click here.
Legal & Inclusion Statements
Only individuals who have passed the school leaver’s age will be considered for this role. To find out the school leavers age for your country please click here.
We can only accept candidates over 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beef, pizza, wines and spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date to manage all applicants appropriately. We will only be able to offer individual feedback to those who attend an interview.
For more information about Tesco, please visit www.tescoplc.com.
Seniority level: Mid‑Senior level
Employment type: Temporary
Job function: Management and Manufacturing
Industries: Retail
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