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Job Details
Job Title: Customer Contact Advisors (Temporary Role)
Location: Cambourne
Contract Type: Temporary
Working Hours: Full-time (Specific hours to be confirmed)
Salary: £27,660 - £31,146 depending on experience
About the Role
Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced, people-focused environment? We're seeking enthusiastic and driven Customer Contact Advisors to join our dynamic team on a temporary basis.
What We're Looking For
* Motivated to excel and eager to develop through learning and development.
* Passionate about people and committed to outstanding service.
* Positive, adaptable, and able to thrive under pressure.
* Excellent at building rapport and professional relationships.
* Assertive, confident, and proactive in resolving queries.
* Sensitive communicators, especially in complex or emotional situations.
* Skilled in active listening and effective questioning.
* Holistic approach to resolving multiple customer queries in one interaction.
* Organised and flexible in managing tasks and priorities.
Essential Skills and Experience
* Previous experience in customer service or contact centre environment.
* Background in team-based, customer-focused settings.
* Proficiency in Microsoft Office (Word, Excel, Outlook).
* Minimum GCSEs in English and Maths (Grade A-C or equivalent).
Additional Information
This is a fantastic opportunity to make a real impact, develop your skills, and be part of a team that values people.
Interested?
Apply now to be part of something meaningful. For more information, contact Alison at 01733 968453 or email us.
Brook Street NMR is acting as an Employment Business in relation to this vacancy.
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