Housing Resolution Officer, North London
Pay rate to £22.01 per hour
Contract role, Local Authority Housing
Pertemps are recruiting for an experienced Housing Resolution Officer in Enfield.
You will need to have experience in a similar role in a Local Authority Housing setting.
Details:
Housing Resolution Officers answering queries on the phone related to Council wide enquiries.
We are an inbound Customer Service call centre dealing with all types of enquiries from members of the public. It is a very fast paced office, so we expect our staff to promote a positive attitude. Experience dealing working in a call centre.
You will have strong customer service skills and experience in working with Housing Repairs. Knowledge of Northgate Housing system is preferred but not essential. You will have used a housing system.
Flexible working from home and office on a rota basis. Candidates will attend a 2 week training course both classroom and shadowing in the office and home.
3 days a week working from home, 2 days in the office after training is completed
Please get in touch for more information.
This is an agency post and Pertemps can offer you:-
1. A Dedicated consultant who has access to all roles across the UK and is available for you to speak to
2. An easy registration process (all done online)
3. Referral schemes and incentives
4. Ongoing compliance managed for you
5. Prompt and reliable payroll and lots more.