Global Technology, Application Production Services and Engineering, Technology Apprentice
Bromley, United Kingdom
About Us
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role‑specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
The team:
The Global Technology teams design, develop and support applications needed to maintain the Banks full range of products and services in over 30+ countries. The team liaise with both technical and business colleagues across the bank to deliver high quality, scalable and performant systems that align with the Banks strategic goals.
Programme Overview
Our apprentice programme starts in September 2026, you will join one of our Global Technology teams in a full‑time role whilst studying for a three-year Digital & Technology Solutions Professional Degree (Technology Consultant pathway).
You’ll spend most of your time working alongside experienced colleagues, learning relevant and valuable skills, contributing to exciting projects whilst being exposed to cutting‑edge technology and see first‑hand how first‑class organisations operate systems. For the remainder of your time, you’ll follow an established apprenticeship programme, graduating after three years with a Degree in Digital and Technology Solutions.
Apprentices work in all parts of the Technology organisation in roles ranging from business analysis, data science, software engineering, infrastructure engineering, system security, and technology operations. Apprentices evolve during the programme based on their career aspirations, and depending on how quickly their technical and soft skills develop. We encourage apprentices to take advantage of employee networks, and all other resources made available to them to accelerate their career.
Training and Development
Your training and development is our top priority with extensive formal training offered at the start of the programme in addition to on the job support, educational speaker events and mentorship throughout.
Responsibilities:
You will be part of a wider application support team, supporting Bank of America’s core wholesale banking and vendor applications. You will learn and become responsible for various aspects including, but not limited to the following:
Working towards the following responsibilities:
* Support and mature the governance framework across ITSM processes such as Incident, Problem, Change, Capacity etc.
* Coordinate and maintain risk and sustainability routines, ensuring all reviews, actions, and reports are completed on time.
* Monitor and report on process performance and compliance across application portfolios.
* Conduct periodic process reviews, identify areas of non‑compliance, and drive corrective actions with respective teams.
* Support governance meetings by preparing dashboards, status updates, and performance metrics.
* Work closely with application and platform support teams to ensure
#J-18808-Ljbffr