Description
Come and join Blackpool & the Fylde's #1 Bus Company
Are you passionate about driving and committed to providing exceptional service? Do you thrive in a fast-paced environment and enjoy interacting with people from all walks of life? If so, we want you to be a part of our dynamic team as a Bus Driver
You might not be able to afford a Ferrari, but by joining Blackpool Transport, as one of our First Class Bus Drivers, your daily drive could be behind the wheel of a £250,000 state of the art vehicle.
What we need from you
* PCV Licence and current CPC card valid until 2028
* Proof of right to work in the UK.
* a full UK driving licence with no more than 6 penalty points.
* a drive for quality customer service
* a passion for safe and courteous driving on our open roads
Why us
Blackpool Transport are a leading transport operator in the UK, operating Blackpool's network of buses and modern light-rail trams. We are on a mission to connect people, businesses, and communities to a better future – through sustainable public transport.
We don't sit still and our vision to be the most reliable and sustainable mode of travel on the Fylde Coast is already coming to life. We'll soon introduce the first ever electric bus to Blackpool and have exciting plans to redevelop our historic depot on Rigby Road.
Whilst we have ambitious objectives, we're proud to be a key part of the communities that we serve and work closely with our stakeholders, partners and customers to deliver a high-quality bus and tram service.
What we offer:
* With a PCV Licence and valid CPC your basic pay would be £27,500 (from 3 December *Based on 37 hours on the main roster
* Full and Part Time opportunities available
* Overtime is often available.
* Rail Replacement Opportunities available
* A modern and well-maintained fleet of buses
Key Responsibilities
Ensure all vehicle checks are completed in line with the Company procedures and any faults found are reported,
Ensure the safety and comfort of your passengers whilst boarding, travelling and alighting.
Control the boarding, alighting and conduct of customers.
Provide a high standard of customer service at all times
Be polite and helpful to customers. Treat them with respect and show patience when required.
Drive the Company's vehicles in a safe, legal and professional way
Maintain operating schedules without compromising safety and ensure that you are at the correct take over point at designated time.
Implement accident report procedures when required.
Complete and submit appropriate report forms when required.
Be familiar with vehicle equipment and its use
Issue tickets in line with Company agreed procedures and safeguard the Company's revenue.
Operate the paying in system correctly and account for all money received and paid in.
Understand how to deal with customers with disabilities and treat appropriately.
Give advice about the Company Services.
Acquire knowledge of the passes recognised by the Company and deal with customers accordingly.
Skills, Knowledge and Expertise
High school educated (E)
PCV Driving Licence (E)
Has received 7 hours of DCPC training each year (D)
Knowledge of geographical operating area (D)
Understanding of what good customer service is (E)
Bus industry knowledge and an appreciation of bus regulations (E)
Experience of working in a customer focused role (E)
Experience of handling cash (E)
Professional driving experience (E)
Benefits
* 28 days' holiday per year rising annually to 33 days after 5 years, inclusive of 8 public holidays.
* 'Recruit a friend' scheme.
* Free travel on all our bus and tram services (with additional passes available for a few of your nearest and dearest)
* An extensive training and development programme to ensure that you are one of the best qualified drivers on our roads and can provide an amazing customer experience.
* Learning and Development opportunities.
* Career progression opportunities.
* Paid PCV Medicals
* A BTS bus driver of the year scheme, with some great prizes and a chance to represent the company in the national competition.
* Enrolment into the Blackpool Transport pension scheme and access to pension advice if needed.
* Work/life assistance 24 hours a day through Unum LifeWorks
* An employee care programme for help and advice when you need it.
* Exclusive Discounts
* A smart, top-quality uniform
About Blackpool Transport Services
Proudly serving Blackpool, Fleetwood, Thornton Cleveleys, Lytham St Anne's and Poulton-le-Fylde with friendly and reliable transport for over 100 years