Assistant Lettings Manager
Location: Based in Stratford-upon-Avon
Salary: £30,000 – £32,000 per annum, with OTE up to £38,000
Hours of work: Full-time, Monday to Friday 9:00am – 5:30pm (1-hour lunch break), alternate Saturdays 9:00am – 1:00pm (time off in lieu) Flexibility is required for the nature of this role.
The company
Sheldon Bosley Knight which includes Andrew Granger & Co, Loveitts and Bayzos. Sheldon Bosley Knight is a people first property and land services company with a strong reputation built on trust, expertise, and lasting relationships. With a team of around 250 passionate professionals, we are committed to delivering exceptional services to our clients, and just as committed to creating a supportive, inclusive and rewarding workplace for our employees.
Sheldon Bosley Knight has its DNA in the communities we serve. Over the past 180 years our independent business has built a reputation for professionalism and marketing excellence across the multiple departments we operate.
Our experienced teams offer comprehensive expertise in all aspects of land and property management. We help clients unlock the full potential of their assets through specialist rural advice and a broad suite of professional services. These include commercial and residential property management, residential sales and lettings, new homes, client accounting, block management, and compulsory purchase.
Overview
We are seeking a proactive and driven Assistant Lettings Manager to join our high-performing team of 5 in Stratford-upon-Avon. With a portfolio of approximately 350 fully managed properties and an average of 12 move-ins per month, this is a fantastic opportunity to support the continued growth and success of our branch.
You'll work closely with the Lettings Manager and wider team to ensure smooth day-to-day operations, deliver exceptional customer service, and contribute to business development. This role is ideal for someone with lettings experience who is ready to take on more responsibility and develop their leadership skills.
Key Responsibilities
Team & Branch Support
* Assist in leading the lettings team to meet monthly move-in targets.
* Support the Lettings Manager in implementing operational changes and driving business growth.
* Provide updates on branch performance and future plans.
* Report weekly activity figures to senior management as required.
Client Relationships
* Build strong relationships with landlords, tenants, and investors.
* Provide expert advice and support throughout the lettings process.
* Understand client needs and future property plans to offer tailored solutions.
Market Appraisals & Listings
* Conduct market appraisals and convert opportunities into instructions.
* Negotiate contracts and fees, ensuring all documentation is in place before marketing.
* Take high-quality property photos and write accurate, engaging descriptions.
* Identify cross-selling opportunities across services.
Tenancy Progression & Compliance
* Pre-qualify applicants, arrange and conduct viewings.
* Negotiate tenancy terms and process references and right-to-rent checks.
* Prepare tenancy agreements and ensure all legal and safety requirements are met.
* Liaise with Property Management teams to ensure a seamless service.
Skills & Experience
* Previous experience in lettings, ideally in a senior negotiator or valuer role.
* Ability to assist with manging a team effectively, both collaboratively and independently.
* Strong understanding of lettings legislation and landlord/tenant law.
* Proven ability to conduct market appraisals and win new business.
* Excellent communication and interpersonal skills.
* Highly organised with the ability to manage multiple tasks in a fast-paced environment.
* Professional, confident, and client-focused approach.
* Proactive approach with a clear desire to deliver results.
* Proficient in Microsoft Office and lettings software.
* ARLA qualification (or willingness to work towards it).
* Full UK driving licence and access to own vehicle.
Why join us?
At Sheldon Bosley Knight, we pride ourselves on being a people-first business. You'll be part of a supportive and collaborative team, with opportunities for professional development and career progression. We offer a competitive salary, performance-based incentives, and a positive working environment where your contributions are valued.
Exciting Benefits Await You
* Generous Time Off: Enjoy 25 days of annual leave, plus all bank holidays to recharge and relax.
* Celebrate Milestones: Earn extra holiday for long service and take your birthday off to celebrate in style
* Secure Your Future: Benefit from our robust company pension plan.
* Referral Rewards: Take advantage of our recruitment referral scheme and earn rewards for bringing great talent to our team.
* Grow Your Skills: We offer funding and support for qualifications to help you advance your career.
* Give Back: Participate in charity days and make a positive impact in the community.
* Summer Fun: Join us at the SBK summer festival for a day of fun, food, and festivities.
* Holiday Discounts: Access exclusive travel and holiday deals through our external partners.
* Adventure Awaits: Take the SBK camper van out for a weekend camping trip—perfect for a mini escape
* Positive Work Environment: Be part of a supportive and collaborative team dedicated to your success
Job Types: Full-time, Permanent
Pay: £30,000.00-£32,000.00 per year
Benefits:
* Company events
* Company pension
* Free flu jabs
* Paid volunteer time
* Referral programme
Experience:
* Senior neg or Valuer: 3 years (preferred)
Licence/Certification:
* Driving Licence (required)
Work Location: In person