Overview
Fire & Security Service Engineer - Stoke on Trent/Chester. Join Marlowe Fire & Security, where innovation meets dedication! We are looking for passionate and experienced Fire & Security Engineers to work on our clients' sites across the UK.
Responsibilities
* Maintain Fire & Security Systems in your assigned area
* Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements
* Plan and respond to routine and reactive call visits in your area
* Maintain effective communication with customers when planning site visits
* Maintain your stock levels with support from the Stores team
* Attend training sessions as required
* Attend Engineering team meetings as required
* Identify personal training and development needs to help provide the best possible customer service
What We’re Seeking / Qualifications
* A technical background in the electrical / electronic industry
* Good all-round knowledge of Fire and Security Systems
* Experience of front-line customer contact preferred
* Excellent organisational skills
* A professional and presentable demeanor
* An ability to deliver exceptional customer service
Benefits
* OTE - £55,000 inclusive of basic salary, overtime, on-call, travel time, and Engineer commission scheme
* Company Van with fully fitted Van vaults
* Full use of our Academy training + external training
* 6 training days a year
* Royal London Pension Scheme
* Life Assurance x4 Basic Salary
* Employee Recognition Scheme
* Paid Referrals Scheme (up to £1,000 per successful candidate referral, unlimited referrals)
* Paid Holidays plus Bank Holidays
* Additional Day holiday each full year of completed service (up to 25 days)
* Mental Health & Well-being scheme
* Development & Progression opportunities
* 4-Day induction upon start providing you with a full introduction to the company, training, assessments, portal access, issue of vehicle & equipment
About Marlowe Fire & Security
We proudly operate across the nation, serving a wide range of industries in both commercial and domestic settings. Our goal is to provide fire and security solutions tailored to the specific needs of our customers. Each solution meets the compliance standards of the industries we serve. We are part of a larger group within the Fire Protection, Security & Building Management Systems sector, enabling collaboration, development opportunities, and continued improvement.
Our Businesses
* Marlowe Fire & Security
* Alarm Communications
* Clymac
* FAFS Fire & Security
* Marlowe Kitchen Fire Suppression
* Morgan Fire Protection
* Marlowe Smoke Control
Equal Opportunities
We are dedicated to fostering a diverse and inclusive workplace. We celebrate our unique qualities and are committed to equal opportunities. If you need reasonable adjustments to participate in recruitment, please let us know.
Right to Work
We are unable to provide Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will require assistance to extend your status, your application cannot be considered.
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