Leading Sports and Bike specialist retailer are looking to hire an experienced Bicycle Mechanic / Technician
Are you a passionate bicycle mechanic with a knack for breathing new life into bikes?
Do you thrive on solving problems and delivering exceptional customer service?
If so, this is the perfect opportunity for you!
As a Bike Mechanic or Multisport Technician, you’ll be a vital part of why the customers keep coming back. Your expertise will ensure that every product, (bikes will make up around 85% of your work), is serviced and repaired to the highest standard, performing like new for longer.
Your core responsibilities will include:
* In-depth Diagnosis: Identifying technical faults on customer products with precision and recommending the most appropriate solution to the customer.
* Expert Servicing & Repair: Performing comprehensive services and repairs on bicycles
* Customer-Centric Service: Ensuring every customer receives an exceptional service experience, offering advice and building trust.
* Operational Savvy: Efficiently managing stock, ordering necessary components, and maintaining accurate workshop records.
* Quality Assurance: Adhering to the highest standards of workmanship and safety in all repairs and builds.
* Business Acumen: Contributing to business performance analysis to drive continuous improvement.
Your skills
You're more than just a mechanic; you're a skilled technician with a deep understanding of sports equipment and a genuine love for helping people enjoy their passions.
Sports Enthusiast: Your love for sports is evident in everything you do.
Mechanical Mastery: Cytech Level 2 or beyond certification is desirable, or you possess equivalent demonstrable experience in a relevant environment. Experience with other sports equipment is a significant advantage.
Detail-Oriented Problem Solver: You have a keen eye for detail, can accurately diagnose complex issues, and find effective, lasting solutions.
Clear Communicator: You can clearly explain technical issues to customers, providing transparent advice and quotes.
Service-Driven Individual: A true people-person who thrives on exceeding customer
expectations and promoting the joy of sport.
Lifelong Learner: Invested in continuously developing your mechanical skills and staying updated on the latest technology.
Beyond a competitive salary, you'll enjoy fantastic benefits and perks including:
Cytech Certification Support: Opportunity to gain further Cytech certifications upon successful completion of your probationary period.
Industry Leading Internal Repair Training: You’ll have the opportunity to learn from our international experts - and perhaps become a repair trainer yourself
Annual Remuneration Reviews: Regular annual reviews of your salary - and monthly and quarterly bonus scheme
Generous Employee Discount: Enjoy a healthy discount on all Products,
Active Lifestyle: Participate in Weekly Staff Sports/Activities.
Cycle-to-Work Scheme: Benefit from our scheme, making your commute even more enjoyable.
Intensive Learning & Development: Access comprehensive training via the Academy, fostering your professional growth within the sports industry.
Career Progression: Expansive local and international career development opportunities within our growing network.
Send your details to Sam at Everpool recruitment to hear more about this great position