Job Description:
Overview
McDonald's is one of the most recognised brands worldwide, founded on core values: Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.
As a Customer Care Assistant, you will be the face of your restaurant. Your responsibilities include engaging with customers, ensuring smooth operations in customer areas, making children feel welcome, organizing special events, addressing customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
Working in our fast-paced, energetic environment, we seek individuals with a genuine smile and the ability to connect with customers, making them feel valued.
Essential qualities include friendliness, welcoming demeanor, courtesy, helpfulness, effective communication skills such as attentive listening, face-to-face verbal communication, and eye contact. The ability to maintain high energy levels while working efficiently and productively is crucial.
Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.
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