When it comes to generating stock, maximising value, and building customer loyalty, we put a lot of trust in our retail staff. Our Sales Assistants work alongside the management team and volunteers to drive shop performance. As a Sales Assistant, you will be involved in all aspects of a customer-focused role such as:
1. Ensuring the highest standard of customer service
2. Achieving maximum sales
3. Assisting in all store operating procedures such as sorting donations, stock rotation, deliveries, merchandising, pricing, and shop-floor replenishment
4. Liaising with the E-Commerce team to maximise online sales
5. As a Keyholder, you will be responsible for the store when there isn't a manager on duty, and this may involve lone working. Therefore, applicants must be 18+ years old.
Previous experience in retail is not essential. However, the desire to achieve the absolute best in customer service is. You will have the ability to work collaboratively with others and be comfortable guiding the activity of volunteer team members.
This is a part-time role working 21 hours a week (3 days out of 7) in one of our busy home stores, and is a permanent contract. We have a strong culture of internal progression and will actively support you to develop your career.
Our generous staff benefits include:
1. 38 days annual leave
2. 25% staff discount
3. Health cash plan
4. Pension with employer contribution up to 10%
5. Life assurance
6. Discount options for gym membership
7. Discounts with a range of retailers
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