Technical Product Specialist
Do not wait to apply after reading this description a high application volume is expected for this opportunity.
People Solutions are currently recruiting for a Technical Product Specialist / Technical Specialist to join a forward-thinking and growing business on a full-time permanent basis .
This is a customer-facing technical role offering strong exposure to industry bodies, customers, and internal product development teams, with genuine long-term career progression into a deep industry authority position.
This position is ideal for candidates with a strong mechanical or electromechanical background who enjoy solving customer problems, delivering training, and representing high-quality technical products in the market.
This position would suit applicants who have worked in a role as a Mechanical Engineer, Electrical Engineer or Electromechanical Technician.
Shifts:
• Monday to Friday
• 09:00 – 17:00 (37.5 hours per week)
Salary:
• £32,000 – £40,000 per annum (dependent on experience)
Benefits:
Your benefits as a Technical Product Specialist will include:
• Company pension scheme
• Hybrid or office-based working (role dependent)
• Ongoing technical and product training
• Long-term permanent position
• Opportunity to develop into an industry subject matter expert
• High level of autonomy and customer interaction
Day to Day Duties:
As a Technical Product Specialist, your day-to-day duties will include:
• Providing technical customer support across B2B and B2C channels
• Acting as the technical authority for products already in market
• Producing product specifications for customer projects and applications
• Managing product certifications, including renewals and new submissions
• Designing and managing complex master keying (MK) systems
• Evaluating and supporting smart / electronic locking technologies
• Delivering internal training and external training to customers, distributors, and locksmiths
• Maintaining working relationships with industry bodies and standards panels
• Contributing technical substance to patent filings alongside the Product Development Lead
• Gathering competitor and market intelligence through customer and industry engagement
• Representing the company with customers, partners, and technical forums
Essential Skills:
The skills required to be a Technical Product Specialist are:
• Industry experience within locks, high-security hardware, access control, automotive locking, or a related field
• Strong mechanical or electromechanical aptitude
• Excellent communication skills with confidence dealing directly with customers
• Experience explaining technical concepts clearly to varied audiences
• Ability to manage multiple workstreams and xxuwjjq priorities
• Confidence delivering technical training sessions
• Proactive, organised, and solutions-focused approach
Desirable Experience:
• Background in technical specification, applications engineering, or technical sales support
• Exposure to smart locking, electronic access control, or integrated systems
• Experience working with certification bodies or compliance processes
• Comfort working across both mechanical and electronic product ranges
Training Provided:
• Full product and systems training
• Ongoing development to support progression into a senior industry technical authority role
Apply:
If you are ready to take on this opportunity as a Technical Product Specialist, please apply today or contact our recruitment team to find out more.