Housing Concierge
Earn £12.60 ph or Salary £24,638 pa [pro rata] and great benefits including Health Cash Plan
Permanent Part time (33.5 hpw)
Falmouth, Cornwall
POSITION IS AVAILABLE FROM 1ST APRIL 2026
We cant offer a CoS for this role
Home, a place where you belong
Were looking for a colleague to work the weekends during the day, as well as 1x waking night shift per week. An interesting mix of shifts in the heart of the service.
Here at Home Group, we look after vulnerable customers, but also those with quite complex care needs. Your job will be to make sure our customers are safe, our buildings are secure and pleasant places to be, and that we get on with our neighbours.
What youll do
Walk around the building checking CCTV, fire doors and communal areas
Greeting customers and visitors, picking up repairs or cleaning
The first line of support for our customers when our wider team or their own support network isnt around to help!
Monitor and respond to incidents calmly, quickly and fairly
Work with colleagues and partners to manage anti-social behaviour
Why join us
This is more than a job, its a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UKs top 10 Great Places to Work!
You have
Calm under pressure with great communication skills
Passion and experience in supporting others, either personally or professionally
Good judgement and clear communication
You recognise when things are about to go wrong and are confident intervening in a sensitive way.
To get from A to B, youll need a vehicle insured for business purposes. The great news is that well pay your mileage!
Stronger together
We do our best work when were ourselves. Thats why inclusion, wellbeing, and our diversity networks help makeHome Group a great place to work !
The practical bits
working Saturday and Sunday day shifts, 9am - 5pm, and 1x waking night shift per week,
Although youll lone work, we do get together regularly in the daytime for training and team meetings
Able to use technology to monitor CCTV, update records and communicate with colleagues
Youll need an Enhanced DBS check done (we pay for it)
Whats in it for you?
34 days leave (including bank hols and a me day to use for whatever you fancy) increasing to 39, and time off for volunteering too!
Health cash plan saving you from £1140 per annum. Well cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
Find out more
Click APPLY NOW to see ourHousing Concierge job description, find out about us and for help to apply. Roles can close early, so dont wait.
For reasonable adjustments email
South West Supported Portfolio 4
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