Job overview
An exciting opportunity has arisen for a Housekeeper to support the team across the Women's Health Unit, to include the Women's Health Unit and the Gynaecology assessment unit. The successful candidate will contribute to patient care by supporting meal ordering, maintaining stock on the ward, some cleaning tasks and assisting with making beds, amongst several other important tasks whilst working alongside the clinical teams.
We are looking for a positive, kind and caring attitude and excellent team spirit. In return we offer a friendly, motivated and caring environment, where all members of our team are respected and valued.
Main duties of the job
1. Welcome patients to the ward in a friendly, professional manner. Orientating them and their families to the ward and hospital where necessary.
2. Provide accurate and timely information to patients regarding ward routines i.e. visiting times, mealtimes
3. Report any damaged equipment and required maintenance repairs
4. Serving meals and assisting in ensuring patients receive appropriate food
5. Assist patients in the completion of menu choices
6. Arrange, co-ordinate and collect additional food as requested by the patient.
7. Be responsible for the management and storage of ward food supplies
8. Order non-clinical supplies where necessary.
9. Unpack stocks and supplies.
10. Rotate stock to ensure usage of supplies
11. Ensure regular stock items are available for use and liaise with Supplies and other departments should deficits in supplies occur and also report it to Ward Sister
12. Answer telephone where required.
13. Support ward team by helping with tasks to enhance patient care i.e. collection of laundry, pharmacy, etc.
14. Ensuring the bed space is prepared for the arrival of a new admission to the ward i.e. checking the area is clean, rubbish removed etc.
15. Provide assistance to patients using the telephone or bed side screens.
16. Support completion of Friends and Family cards on discharge.
17. Check all fridge temperatures daily and record.
18. Assist nursing staff with patients who require 1-1 supervision
19. Undertake patient moving and handling training to be able to assist nursing staff in an emergency situation
Working for our organisation
Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.
Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.
We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.
The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.
Detailed job description and main responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.
Person specification
Good Basic Education
Essential criteria
20. Good Basic Education
Good Communication skills
Essential criteria
21. Able to maintain confidentiality at all times
Ability to work under pressure
Essential criteria
22. Able to be flexible with working