Pay: £26,000.00-£27,000.00 per year Job description: Job Summary We are seeking a knowledgeable and customer-focused Parts Advisor to join our team. The ideal candidate will play a crucial role in ensuring that our customers receive the correct parts and accessories for their vehicles. This position requires excellent communication skills, organisational abilities, and a strong attention to detail. As a Parts Advisor, you will be responsible for maintaining accurate inventory records and providing exceptional service to both internal and external customers. Duties * Assist customers in identifying and sourcing the correct parts for their vehicles. * Maintain an organised inventory of parts, ensuring that stock levels are monitored and replenished as necessary. * Communicate effectively with customers over the phone and in person, demonstrating excellent phone etiquette. * Utilise Excel to manage inventory data and generate reports as needed. * Provide bilingual support to customers when necessary, enhancing service delivery for multilingual clientele. * Collaborate with other departments to ensure timely fulfilment of parts orders. * Keep up-to-date with product knowledge to provide accurate information to customers. * Maintain a clean and organised workspace, ensuring that all parts are stored correctly. Requirements * Proven experience in a similar role or within the automotive industry is preferred. * Strong organisational skills with the ability to maintain accurate records. * Excellent communication skills, both verbal and written, with a focus on customer service. * Proficiency in Microsoft Excel; experience with inventory management systems is advantageous. * Ability to work effectively in a fast-paced environment while maintaining attention to detail. * A proactive approach to problem-solving and the ability to work independently as well as part of a team. If you have a passion for automotive parts and enjoy working with people, we encourage you to apply for this exciting opportunity as a Parts Advisor. Job Types: Full-time, Permanent Benefits: * Company pension * On-site parking Work Location: In person