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Job overview
The role of the Medical Devices Business Support and Assurance Manager is to work alongside and support the Head of Medical Devices and the Clinical Engineering Department by providing high level assurance and ensuring that the department has sufficient systems and processes in place to enable the department to meet the standards required by the trust, the Medicines and Healthcare Products Regulatory Agency and the Care Quality Commission.
The role will be responsible for planning, supporting and facilitating various projects and programmes on behalf of the Head of Medical Devices and the Clinical Engineering Department. They must be capable of making decisions on behalf of the Head of Medical Devices and will be accountable for those decisions.
The post holder will collate assurance information to a high standard, related to procedural document development, maintenance and monitoring, implementation compliance and produce relevant reports as necessary.
Make informed decisions within area and remit of responsibility ensuring that agreed standards and targets are met in accordance with Trust and national standards.
It is part of the role to take positive action in the absence of, or on behalf of the Head of Medical Devices/Clinical Engineering Manager and to ensure that important issues that have an impact on Clinical Engineering/Medical Devices are dealt with in a timely and appropriate manner.
Main duties of the job
1. Develop and implement risk management plans by providing advice on the completion of the plans. Quality assuring plans by ensuring all key risks are identified and correctly coded in respect of likelihood and impact, and identifying significant or uncontrolled risks () for escalation to the Head of Medical Devices, as required.
2. Conduct audits/root cause analysis including assisting in investigation of incidents, ensuring that these are conducted in accordance with Trust policies and procedures.
3. Produce and present high level quality KPI reports for internal and external audiences on all areas of responsibility as required, within dedicated timescales and to deadlines.
4. To develop and implement policies and procedures to ensure high levels of data quality within the medical devices management system.
5. Assist in the management and coordination of Medical Devices and Clinical Engineering projects. Ensure that project work is conducted in a timely and efficient manner and that agreed deadlines are achieved.
6. Construct routine presentations to inform on projects and their progress.
7. Act as Deputy for the Clinical Engineering Manager if required
8. Provide information to support the development of capital and revenue bids for medical devices.
9. Responsible for providing a medical devices database that details complete asset information, cost history and maintenance/repair history for medical devices.
Working for our organisation
You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.
At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.
We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.
We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.
Detailed job description and main responsibilities
10. For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.
Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.
How to apply
Step 1 - Read the advert and the Job Description and Person Specification (attached)
Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.
Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.
Person specification
Qualifications
Essential criteria
11. PRINCE2 Foundation and Practitioner Qualification
12. Post graduate diploma or equivalent in a management/business field
13. Full British driving licence, Category B for at least two years. (Up to three penalty points would be considered dependent upon offence code).
Desirable criteria
14. European Computer Driving Licence
Experience
Essential criteria
15. Experience in the use and development of complex databases
16. Minimum of 5 years experience in medical devices
17. Use of reporting tools and producing custom reports
18. Ability to analyse and interpret complex data to monitor and improve performance.
19. Strong knowledge of medical devices and their terminology
20. Experience in the use and day to day administration of database systems and information management
21. Experience in the design, production and maintenance of standard Operating Procedures
22. Ability to prioritise workload, working in a challenging environment to achieve demanding and/or conflicting deadlines
23. A minimum of three years’ experience in an information system environment or similar
24. Experience in the development and support of business continuity plans
25. Experience in developing/providing KPI reports and dashboards
26. Experience of risk management systems eg 4risk / Datix
27. Experience of meeting minute taking and developing work plans
Desirable criteria
28. Experience in working within a quality system
29. Previous experience in NHS on managing medical devices systems
30. Experience in the development and support of business continuity plans
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Candidates who require a Skilled Worker visa to work in the United Kingdom can determine the likelihood of obtaining a Certificate of Sponsorship for this position by assessing their circumstances against the criteria specified on the Check if you need a UK visa - website. We encourage all applicants to review these criteria carefully to understand their eligibility for sponsorship.
References and Employment History: All references from current and previous employers, will be sought via their Human Resources Department and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and email address of the Human Resources Department and indicate your current/previous line manager and their departmental details.
All appointments will be subject to currently having a clean disciplinary record.
Please be advised that a No Smoking Policy is in operation throughout the Trust.
Guaranteed Interview Scheme - Under the Trust's commitment 'Positive about Disabled People', if you consider yourself as having a disability and you meet the minimum selection criteria for any post, you will get an automatic interview. By minimum selection criteria we mean that you must provide us with evidence in your application form which demonstrates the essential requirements as set out in the person specification and advertisement for a post.
We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications, regardless of age, race, religion & belief, sex, gender reassignment, sexual orientation, marriage & civil partnership, pregnancy & maternity or disability.