Overview
Store Colleague role at Pets at Home, St Albans. Part-time, £13.60 per hour. Contracted hours: 16. Location: 5, St Albans Retail Park, Griffiths Way, St Albans, Hertfordshire, AL1 2RJ.
Responsibilities
* Exceed customer expectations, uphold top pet care standards, and ensure excellent operations.
* Build strong customer relationships and enhance the customer experience.
What You Will Bring
* Outstanding Customer Service: Personalised and attentive service ensuring customers feel valued.
* Strong Communication Skills: Verbal and written communication to engage with customers and convey information clearly.
* Effective Problem-Solving: Address customer questions and resolve issues quickly and efficiently.
* Eagerness to Learn: Interest in ongoing learning and development.
* Target Focus: Ability to set and achieve targets in a retail setting.
* Teamworking: Collaboration to deliver excellent service and achieve store goals.
* Flexibility: Availability to work shifts that may include evenings, weekends and some bank holidays.
Benefits
* Attractive rates of pay
* Paid holidays
* Additional leave for birthdays and special occasions
* 20% colleague discount in Stores
* Discretional annual bonus scheme
* Access to other discounts and benefits
* Opportunity to do charity work in your local community
* Career progression
About Us
At Pets at Home, everything we do is about understanding and caring for pets. Our mission is to give pets and their people exactly what they need, through our retail colleagues, Vets for Pets, pet groomers and our charitable foundation. We are a community with a shared love of animals and a commitment to diversity and inclusion.
Additional Information
Organisation: Pets at Home
Date Posted: 02-10-2025
Expiry Date: 30-09-2035
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