What you will be doing:
Provide technical support for Windows Server environments (2012/2019/2022).
Troubleshoot and resolve complex server, network, and infrastructure issues within agreed SLA’s.
Manage Active Directory, Group Policy, DNS, DHCP, and other core Windows services.
Perform server patching, upgrades, and maintenance in line with security and compliance standards.
Monitor system performance and implement improvements to ensure high availability and reliability.
Work with 1st and 2nd line support teams to escalate and resolve incidents within agreed SLA’s. Maintain and update documentation for systems, processes, and procedures.
Assist in disaster recovery planning and testing. Support virtualization technologies (VMware).
Ensure compliance with IT policies, standards, and best practices.
Assist in project planning and execution for infrastructure upgrades and migrations, working with Architects and Project Managers.
What you will bring:
* Working knowledge of Windows Server administration.
* Experience managing and administering Active Directory.
* Proven experience providing IT support in an enterprise environment. Familiarity with IT Service Management systems (e.g., ServiceNow).
* Hands‑on experience with virtualization technologies.
If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!
Although this role is advertised as full‑time, we support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.
Employment Type: Full‑time, Permanent
Location: Salisbury or Portsmouth – on‑site
Security Clearance Level: holding SC or eligible for SC clearance, willing to undertake DV clearance
Internal Recruiter: Lee
Salary: £42k-£52k
Benefits: 25 days annual leave with the option to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund (3% of base salary).
Loved reading about this job and want to know more about us?
Sopra Steria’s Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client’s goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK’s most complex safety‑and‑security‑critical markets.
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