Are you a dynamic leader who thrives on motivating teams and delivering results? Artis Customer Contact is partnering with a fast-growing brand looking for a Consumer Collections Team Leader to take their team to the next level. This isn't just another managerial role, it's your chance to inspire a small but high-performing team, drive exceptional customer experiences, and make a real impact on a business that values innovation and excellence. Why You'll Love This Role: * Lead and develop a team of talented payment collection advisers. * Shape a culture of performance, motivation, and continuous improvement. * Work hands-on to deliver outstanding customer experiences and exceed KPIs. * Collaborate across the business to drive results and champion change. What You Bring: * Proven experience managing a collections team, driving performance and engagement. * A natural, inspiring leader who builds credibility at every level. * Adaptable, results-driven, and ready to support your team to reach their full potential. * Analytical mindset, problem-solver, and passionate about continuous improvement. * Strong communicator and influencer, skilled in motivating colleagues, partners, and stakeholders. * Microsoft Office savvy, especially Excel, Word, and Outlook. If you're ready to lead, inspire, and make a measurable difference in a thriving business, we want to hear from you! Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed) src="(url removed)