Ambitious and driven individuals are invited to apply for the role of Pub Manager. As a leader in the hospitality industry, you will be responsible for delivering exceptional customer service and achieving targets.
This includes ensuring top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere. Key responsibilities include:
* Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
* Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
* Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
* Resource Management: Oversee staff scheduling, resources to maximise efficiency and meet business needs.
* Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
This is a great opportunity to develop your leadership skills and expertise in a dynamic environment. If you are passionate about delivering exceptional customer service and have a strong track record of success, we encourage you to apply.