Job Overview
Fixed Term / Secondment – 12 months.
Join our resourcing/Partnering leadership team to contribute to high quality patient care. You will collaborate with service managers, people partnering team, transactional hub service and HR to manage resourcing projects.
You will have senior people resourcing experience in the NHS, strong working relationships with senior managers and HR colleagues, and the ability to influence workforce and recruitment planning strategies. Partnership working, innovative resourcing methods, and tough conversations are essential.
Eligibility for relocation package subject to assessment. Flexible working options and bank assignments available.
We look forward to receiving your application.
Main Duties of the Job
You will collaborate closely with senior leaders, workforce planners and external partners to address workforce challenges, strengthen stakeholder relationships, and propose improvements to recruitment services. You will provide expert advice, produce high‑quality reports, and represent the Trust at regional and national forums.
Detailed Job Description and Main Responsibilities
MAIN DUTIES AND RESPONSIBILITIES
* Build a collaborative business relationship with managers and candidates providing complex information and advice relating to the recruitment and temporary resourcing process.
* Be the Trust’s in‑house expert and first point of contact in respect of legal and practical requirements for international recruitment of non‑medical staff, including the application for, and renewal of, Certificates of Sponsorship for overseas staff.
* Investigate and resolve complex queries and complaints regarding the recruitment or temporary resourcing service ensuring that any recommendations for improvement are implemented.
* Produce reports in relation to recruitment and temporary staffing, tailoring them to suit requirements, completing analysis as required.
* Work with other HR staff and line managers to facilitate effective working relationships with staff side and professional body representatives.
* Be an active member of the HR team attending and participating in internal and external meetings as appropriate.
* Work closely with HR Business Partners to assist managers in producing resourcing plans, appropriate job descriptions, person specifications and recruitment advert wording.
* Liaise with a range of external stakeholders including local employers, HEE, NHS Improvement, NHS Employers, staff side organisations, professional bodies and registrant organisations.
RECRUITMENT
* Manage the recruitment team to ensure they provide a high quality and effective end‑to‑end recruitment process.
* Support the Recruitment Team Leader responsible for international recruitment in organising international recruitment activity and settlement arrangements for nursing recruits as agreed with the Head of Resourcing and key stakeholders.
* Attend Trust and Divisional recruitment and retention meetings as requested and other such groups (including EDI work streams), presenting reports and contributing ideas regarding designing and developing recruitment/resourcing campaigns and strategies.
* Organise, co‑ordinate and attend recruitment events held within the Trust or external venues as requested with the assistance of members of the recruitment team as agreed by the Head of Resourcing.
* Monitor and evaluate the recruitment team performance levels against KPIs and SLAs.
* Identify ways of improving team and individual performance levels.
* Develop and monitor Standard Operating Procedures to ensure high quality and consistent service delivery.
* Support the Recruitment Team Leaders in planning team resource needs and managing workload distribution, allocating tasks, monitoring the impact and make further changes to ensure effectiveness.
* Ensure that all pre and post‑recruitment employment/contractual documentation are properly processed in accordance with local and national statutes and regulations for all staff including fixed‑term, permanent and bank workers.
* Provide a comprehensive system of pre and post‑employment checks and record/maintain appropriate records on ESR and other Trust databases.
* Ensure that arrangements that are in place to set up new recruits on payroll and to induct them into the Trust are adhered to and remain fit for purpose.
* Ensure the maintenance of comprehensive employee resourcing records and associated IT systems such as TRAC and EDM, undertaking quality checks and audits as appropriate.
* Develop, maintain and monitor feedback forms, surveys and verbal feedback from managers and candidates and develop action plans to make improvements where necessary.
* Lead on the recruitment of VSMs and Non‑Executive Directors as agreed by the Head of Resourcing.
* Develop, deliver and review the Trust’s Recruitment and Selection training, for recruiting managers and service users, liaising with other subject matter expert leads (such as EDI Manager and Education Manager) to ensure the training is inclusive and fit for purpose.
* Arrange and hold recruitment engagement sessions with recruiting managers to ensure excellent working relations, to build on the reputation of the team and learn from feedback received; making any recommendations for process changes to the Head of Resourcing in the first instance.
* Deal effectively with customer complaints and service related issues, liaising with Key Recruitment Managers where appropriate.
* Represent the Trust, at the request of the Head of Resourcing, at Regional NHS meetings and other related external meetings providing feedback to the Head of Resourcing.
* Assist the Head of Resourcing in identifying and implementing changes to the Trust processes and procedures related to streamlining.
* Carry out audits of recruitment process and pre and post‑employment / contractual documentation to ensure that the Trust policies and procedures have been adhered to.
* Monitor the recruitment process, reviewing the performance of the Team members, to ensure that is of high quality, efficient and effective.
RESOURCING
* Work with the Temporary Staffing Manager, play a key role in developing a regional leading temporary staffing service.
* Produce regular reports relating to Temporary Staffing and Healthrostering matters, tailoring them to suit requirements, completing analysis as required.
* Provide expert advice on complex business issues and risks relating to Temporary Staffing, Healthrostering and People Services and liaise with business leads and divisional directors to identify where resourcing requirements represent a business risk and develop appropriate project plans and strategies to increase efficiency and mitigate risk.
* Work with key business managers to establish strategic plans to deliver optimum temporary staffing activity to the services you partner in order to meet Trust objectives.
* Ensure that the Temporary Staffing, People Services and Rostering teams provide an effective and efficient service.
* Support the Temporary Staffing, People Services and Rostering managers to investigate and resolve complex queries and complaints regarding the resourcing services, ensuring that any recommendations for improvement are implemented.
* Keep the resourcing services managers informed on the Temporary Staffing picture and performance for the services within your allocated division.
* Ensure the resourcing teams are fully informed of current and future activity, to facilitate sufficient manpower to manage demand.
* Support recruitment plans for the Trust Bank and use data and temporary staffing knowledge to reduce agency spend and bank usage.
* Factor temporary staffing usage into recruitment plans and develop the Trust Bank into a talent pool.
* Create and implement plans to use the Trust Bank as a talent pool, filling substantive positions.
PROJECTS
* Undertake ad hoc projects in conjunction with other members of the HR Team.
* Support the development and implementation of HR policies and procedures particularly related to the recruitment and resourcing services.
Person Specification
Education
* Educated to degree level or equivalent experience in professional field.
* Sound intellectual skills evidenced by general education to degree level or equivalent combination of diploma level education (HND/NVQ4/CPP), short courses and experience.
* Working towards CIPD level 5 qualification or equivalent experience.
* Evidence of continual professional development.
* Chartered member of CIPD.
Experience
* Good awareness of Human Resources issues, policies and recognised best practice.
* Sound understanding of statutory employment legislation relating to recruitment and temporary staffing.
* Knowledge of current NHS terms and conditions.
* Knowledge and understanding of key issues within the NHS and/or other public sector organisations.
Skills and Knowledge
* Excellent time, project, organisational and administrative skills and the ability to set up office systems and monitor, review and implement changes to existing working practices and sustain improvements.
* Excellent interpersonal skills and the ability to utilise them to communicate effectively within a co‑operative multi‑disciplinary and team‑based working environment.
* Able to interpret and provide advice on terms and conditions, policies, procedures and employment legislation.
* Able to produce clear, concise, accurate and comprehensive minutes and notes of meetings and hearings.
* Demonstrable experience of job evaluation / grading systems.
Employer certification / accreditation badges
CNWL NHS Foundation Trust is committed to safeguarding all children and vulnerable adults and follows safe recruitment practices to protect them.
The Trust encourages and supports vaccination as a protection measure for staff, patients and service users when working in our healthcare settings.
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