Role: Customs Clerk
Salary: £30,000
Location: Southampton (hybrid - min 3 days in the office)
As our Customs Clerk, your role will be to execute accurate customs clearance documents to ensure AVASK and our clients remain fully compliant with Customs & Compliance requirements.
In addition to compliance, you will also plan and manage our brokerage workflows delivering an excellent service at optimum cost.
Customs Clerk, the role
* Prepare & submit accurate customs declarations for EU or NON-EU clients.
* Verify C88 document details such as the origin and customs codes into CDS.
* Understand and double-check manufacturer & commercial invoices.
* Ensure insurance and freight costs are included in C88 submissions.
* Collate all documents (where required) prior to arrival of the goods.
* Submit invoice data into the Corporate Accounting team.
* Manage communications and requests with local & national authorities.
* Conducting internal audits of customs related documents for accuracy and work with colleagues to amend discrepancies & raise knowledge levels.
* Act as the escalation point for all operational queries.
* Respond to any system failures and invoke fall-back procedures if necessary.
* Process post clearance amendments systematically when required.
* Liaise with all internal stakeholders such as Compliance in terms of duty and Import VAT paid accuracy and reconciliation.
* Build and develop relationships with internal stakeholders and be the first point of escalation.
* Interact with external stakeholders such as clients, suppliers and freight managers when additional information may be required.
Customs Clerk, the person
* A good solid experience in a similar role or related areas.
* Excellent communication skills (both verbal and written).
* Ability to deal with stakeholders both internally and externally.
* Customer service skills with the ability to remain calm under pressure.
* Organised with proven ability to work under pressure and meet deadlines.
* Confident, professional and friendly with a positive approach.
Customs Clerk, the benefits
* 25 days annual leave plus bank holidays.
* Annual leave purchase scheme (up to 5 days per year).
* Company Pension scheme (Royal London).
* Cycle2Work Scheme.
* Private Healthcare Insurance (Vitality).
* Flexible working.
* Regular departmental socials, company wide.
About AVASK
AVASK Global Compliance are a rapidly expanding international firm that specialise in VAT, tax and accounting for e-commerce businesses.
AVASK assist hundreds of Amazon FBA sellers as well as entrepreneurs across eBay, Shopify and many other platforms. Providing clients with a comprehensive range of expertise - from practical guidance on cross-border transactions, to ensuring they are fully compliant.