Overview
Clerical Officer - Endoscopy role at The Shrewsbury and Telford Hospital NHS Trust. Provides administrative support to the Endoscopy booking office to help ensure the smooth running of the service.
Responsibilities
* Provide administrative support in the Endoscopy booking office and reception area.
* Assist in booking and scheduling duties for the Endoscopy Unit, including waiting list management and elective rescheduling.
* Deal with enquiries from patients and staff in a courteous and professional manner.
* Provide face-to-face reception cover on a rotational basis.
* Ensure timely and accurate clerical support and maintain confidentiality in line with data protection requirements.
Qualifications / Skills
* Administrative experience, including booking and/or appointment experience (beneficial).
* Working knowledge of Microsoft Office applications.
* Understanding of data protection and maintaining strict confidentiality in healthcare settings.
* Excellent organisational and communication skills, flexibility, and good time management.
* Ability to work as part of a team.
Location
The post is based at The Royal Shrewsbury Hospital (main site and William Farr House) and may require travel to The Princess Royal Hospital in Telford on a rotational basis.
Employer
The Shrewsbury and Telford Hospital NHS Trust
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