Salary: £30,000 - 30,000 per year Requirements: Proven experience as an IT Support Analyst or similar role. Strong knowledge of Windows operating systems and Microsoft Office Suite. Familiarity with network protocols and hardware. Excellent problem-solving skills and attention to detail. Strong communication skills and ability to work in a team. Relevant certifications (e.g., CompTIA A, Microsoft Certified Professional) are a plus. Responsibilities: Provide first-line support to end-users for hardware, software, and network issues. Troubleshoot and resolve technical problems in a timely manner. Assist in the maintenance and administration of IT systems. Ensure security and compliance standards are met. Document and track issues using our ticketing system. Collaborate with other IT team members to improve system performance. Technologies: Hardware Support Network Security Windows More: We are a leading pharmaceutical company located in Maidstone, seeking an IT Support Analyst to join our team. This role is vital for providing technical support and maintaining the efficiency of our IT systems, ensuring we achieve our high standards of service. We offer a competitive salary of £30,000 per annum and opportunities for professional development and training. We practice a diverse and inclusive recruitment process, providing equal opportunities for all applicants. last updated 15 week of 2026