We are currently recruiting for a Customer Advisor focused role for one of the nicest local businesses based close to Locks Heath. The role is a fantastic opportunity to join a small and friendly team. Within this role there are lots of different administrative tasks and talking/emailing with customers, helping customers from initial order to the end of the relationship, which could be months or several years so nice ongoing relationships are formed. The Customer Service Advisor role You will be responsible for an order process as part of a team. Specific duties are as follows: Set up new customers in the system Create and send out various letters and documents Co-ordinate with internal teams Keep a calendar of calls and emails throughout the customer relationship Send payment reminders Escalate complex queries to the client Account Managers The ideal candidate for the Customer Service Advisor Position The most important personal quality is a 'can do attitude. You will be given varied challenges on a daily basis and you need to go the extra mile to ensure the customer receives first class service. Knowledge of computer systems is important for the sales order processing side of the role. Someone who enjoys dealing with customers and can deal with customers in a confident and professional manner. Being able to work well in a team and also individually is essential. If this role looks like it will be suitable with yourself, please apply. Additional information Please apply today for this role by clicking on the apply button at the bottom of the page. As we anticipate a large volume of applications we are unfortunately unable to respond to each individual application. We will contact you within 3 days if we are able to include you on the shortlist, so after this time please assume you have not been successful.