Senior Client Project Manager
£48,000 - £50,000
Hybrid - 3 days on site (Hatfield)
A fast-growing, global technology business is looking for a Senior Client Project Manager to take ownership of client onboarding and drive continuous operational improvement. This is a high-impact role where you'll shape onboarding strategy, lead a small team, and partner cross-functionally to deliver a seamless, scalable client experience.
The Opportunity
You'll be the go-to leader for onboarding, ensuring new clients are integrated efficiently, consistently, and with a best-in-class experience. Alongside this, you'll identify inefficiencies, implement smarter ways of working, and lead projects that enhance operational performance across the business.
What You'll Be Doing:
1. Own and evolve the global onboarding function - from strategy through to execution and optimisation
2. Lead and develop a team responsible for delivering onboarding across markets
3. Drive continuous improvement by identifying bottlenecks and implementing scalable, efficient processes
4. Manage onboarding as a core operational project, ensuring timelines, quality, and client experience are consistently delivered
5. Collaborate cross-functionally (Commercial, Product, Marketing, Customer Support) to streamline workflows and improve o...