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Kingdom Local Authority Support (Kingdom) is the leading, most experience and largest supplier to Local Authorities providing services to tackle environmental crime, including littering, fly tipping business waste compliance, anti-social behaviour, and illegal street trading.
We are looking for an experienced leader who has experience of engaging with members of the public face to face. You will have the ability to act with integrity and honesty, whilst treating people with respect in what could be a difficult situation.
This is a challenging but rewarding role and if you are passionate about the environment and supporting the local community, this role will enable you to make a real difference.
Please note: For this role you must have your own transport and have held a full UK manual driving licence for at least 1 year.
Where: Hartlepool TS24
When: We’re looking to get the right person in to the team ASAP!
Hours: On average 37.5 hours per week, shifts as per site rota. Monday to Friday 07:00am - 19:00pm (rotational weekends).
Salary: £14.00 per hour.
About The Role
The role will require you to lead by example and provide front line leadership, resilience and back-office support to your Environmental Protection Team.
Your team will be responsible for patrolling the borough working in line with the relevant local authority’s deployment strategy and issuing Fixed Penalty Notices to offenders in contravention of the Environmental Protection Act 1990 and Anti-Social Behaviour Crime and policing act 2014.
Main Responsibilities
* Assist the Council in relation to the investigation of complaints made by members of public.
* Daily liaison with the Council.
* Provide statistical data to the Council and deal with freedom of information requests.
* Leading from the front and issuing Fixed Penalty Notices whilst in your front-line role.
* Monitor conduct and performance of the team.
* Ensure the smooth running of the team.
* Provide theory and front-line training to new team members.
* Provide on the ground support as and when required.
* Documentation of processes across the enforcement teams.
* Keep up to date with legislations and relay this information to the team.
* Conduct officer appraisals.
* Compile initial prosecution file and liaise with Local Authority legal team.
* Any other reasonable task under Instruction of Operations Manager.
* Produce statistical reports on a daily, monthly and yearly basis.
About You
* Experience in a similar leadership role is essential.
* Knowledge of the Environmental Protection Act 1990 and Anti-Social Behaviour Crime and policing act 2014 would be advantageous.
* The ability to communicate with offenders, often in demanding circumstances in a professional manner.
* Previous experience in a customer service role and handling difficult situations in a professional manner.
* Be happy working outdoors, on foot in all seasons carrying out foot patrols for prolonged periods of time.
* Professional in approach, with a balanced sense of judgement and be able to act with conscience and integrity.
* Have the ability to use your own initiative when carrying out your role, as well as being able to work within a team environment.
* Own transport
Benefits
* Full PAYE status.
* Eligible for SSP/SMP.
* Hastee Pay.
* Employee Assistance Program.
* Vivup.
* Holiday pay.
* Claim HMRC work/travel-related expenses.
* Company Pension (NEST, with a one-month opt-out period).
If you would like to be a part of the Kingdom family of services, please apply now we would love to talk to you!
Kingdom provides accredited training packages, career development plans (with 100% of our management team proving their worth as officers before being promoted) and are the most experienced provider, ensuring for the best-in-class training to upskill our teams in all relevant legislation and operational knowledge. Kingdom has a vision to make the UK a cleaner, safer, and greener place to live. To support us in achieving our vision we are currently recruiting an Environmental Enforcement Team Leader in your area.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Part-time
Job function
* Job function
Management and Manufacturing
* Industries
Security and Investigations
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