Here at SC Johnson Ltd, we have an opportunity for someone to join a great team as a Customer Fulfilment Analyst - Portuguese and Spanish Speaker inour Shared Service Centre function based in Frimley. You will join us on a full-time, permanent basisin return for a competitive salary. Location : Frimley, Surrey Function : Shared Service Centre - Order Management SC Johnson is a fifth-generation family company built on a spirit of adventure and winning the right way. We have been leading with purpose for over 130 years, building top brands such as Raid, Glade, Kiwi, OFF!, Windex, Ziploc and more, in virtually every country. Through these household names, we are making a positive difference to the world around us. But we only succeed with the combined vitality and strength of our 13,000 people who we truly value and support in their pursuit of individual and shared goals. About the role of Customer Fulfilment Analyst - Portuguese and Spanish Speaker: As part of the EMEA Shared Service Centre, you'll provide outstanding service for all aspects of service for customers in our Spanish & Portuguese markets (retailers) and for the SCJ sales team for which you're responsible. As well as this you'll attend supply chain meetings, manage stock allocations, ensure accurate processing of all orders, and liaise with internal stakeholders and working closely with the team to plan and organize every detail of the customer fulfilment journey. Key responsibilities of our Customer Fulfilment Analyst - Portuguese and Spanish Speaker: Leveraging communication and influencing skills in relation to order management, to maximize the customer case fill (and on time delivery if appropriate) in line with departmental and customer targets. Working closely with other members of the customer Fulfilment team, as well as the Associate Manager to provide outstanding service to all customers. Maximizing collaborative ways of working with trade customers through analysis; to communicate recommendations to benefit the business and to build strong collaborative relationships with our partners in the local business to drive commercial and supply chain initiatives. Professionally managing stock allocations in line with local sales & supply chain teams' expectations in low or out of stock situations. Ensuring the effective management of new product listings and delists into customers through liaison with the local sales & logistics service providers. Supported by promotional grids, working closely with local sales teams and customers to ensure the professional management of customer promotions/other trade events. Ensuring the accurate and smooth processing of customer orders and master data (Customer & Material Data) in SAP. Delivering ongoing effectiveness improvements to the order management activity using LEAN Tools and Methodologies. What we're looking for in our Customer Fulfilment Analyst - Portuguese and Spanish Speaker: Experience you'll bring Fluent in English and Portuguese, written and verbal, with a minimum of conversational Spanish (preferred) Should be of graduate caliber Supply Chain Experience or understanding of end-to-end Supply Chain (desirable) Previous experience in customer services and order management experience (desirable) Intermediate level in Word, Excel and Outlook Behaviours you'll need: Excellent attention to detail Very good team player Mindset to seek continuous improvement Strong sense of urgency Flexibility/Adaptability Ability to work under pressure You must be eligible to work in the country of application If you feel you have what it takes to become our Customer Fulfilment Analyst - Portuguese and Spanish Speaker, then please click ‘apply' now! ADZN1_UKTJ