Are you a Customer Care Maintenance Operative looking for your next opportunity? Pure Staff have a fantastic job opportunity for hardworking and reliable Customer Care Maintenance Operative to join our client in Birmingham. Working hours 8am - 4:30pm Monday to Friday Pay rate £15.63 p/h Details about this Customer Care Maintenance Operative opportunity: As our Customer Care Maintenance operative, you will be responsible for providing an exceptional customer care service to all customers. Deliver and effective and efficient customer focussed service to enable first-point resolution for all customers. Carry out multi-trade remedial work. Ensure that customer/client acceptance sheets are signed as proof of completion that the work is finished to a quality standard. Plan and allocate works to ensure an effective and efficient use of time and resources whilst ensuring the customer needs are met. Carry out responsive remedial repairs if/when required and work from verbal or written instructions, including drawings and sketches. Ensure all required work areas or areas at risk are covered and/or protected from any damage during remedial activities. Be able to evaluate and escalate any issues or risks to the appropriate person. Maintain in good order the company vehicle and equipment assigned. Undertake vehicle and equipment inspections on a regular basis. Requirements: Exceptional interpersonal and communication skills; working with colleagues, external customers and sub-contractors to resolve problems. Take instruction from the Head of Customer Services/Co-ordinator, ensuring customer appointments are attended on time and any materials required are sourced prior to the appointment. Resolve defects/general snags in a timely manner ensuring all works are signed off. Pro-active approach with the ability to work independently and as part of a team. Maintain a stock of regular consumable materials required for tasks, including utilising materials direct from live developments. Be able to work closely with site teams and provide support as/when required. Have a good working knowledge of all aspects of construction. Carpentry, patch plaster, silicone and decorating skills are essential. The ability to prioritise and mange own workload where required. Good knowledge of Health and Safety requirements. Self-motivated and the ability to use initiative. Have exceptional administrative and organisational skills. Ability to demonstrate complete confidentiality when dealing with purchasers. IT literate and be able to utilise various industry standard devices. Excellent communication skills, both verbal and written. Problem solver and attention to detail. Hold a full driving licence. If you are interested in this Customer Care Maintenance Operative role, then please call 0121 237 4840 and ask for the Industrial team, we will be more than happy to answer any questions you may have. Alternatively, please apply with your most recent CV. INDBI