What will you be doing?
Caring for families is at the heart of what we do.
You’ll lead and manage the daily requirements of allocated care centres, helping to lead teams, monitor budgets, and analyze data from previous years to ensure continuous improvement. Your goal will be to deliver exemplary standards of care through highly motivated and engaged teams.
As Funeral Operations Lead, you'll implement and deliver the wider funeral business plan, focusing on providing industry-leading funeral services and achieving profitable market share growth.
Client and colleague care will be at the core of your role.
This varied role includes responsibilities for standards, fire, security, health & safety, vehicle and equipment maintenance, and colleague training.
We aim to meet client expectations by preparing and caring for the deceased, facilitating chapel visits, and ensuring all related paperwork is completed accurately.
You’ll also manage stock levels, order coffins and sundry items, support the Funeral Cluster Manager, and conduct funerals if required.
Please note, from 1st December 2023, new joiners will undergo a standard DBS check, with offers conditional on satisfactory disclosure.
How will I know if I am right for this role?
Working with our funeral teams is an extraordinary opportunity for extraordinary people.
We seek applicants with compassion, empathy, professionalism, and awareness of the funeral industry, along with leadership and management experience.
Strong communication skills are essential for motivating teams and engaging colleagues.
You must hold a full driving licence.
What is in it for me?
Alongside competitive salaries, benefits include:
* Up to 20% discount on products
* Access to retail discounts, savings on days out, and holiday deals
* Option to buy additional holiday days
* Recognition programs for personal and professional achievements
* Enhanced family-friendly policies
* Profit-sharing via Colleague Dividend
* Paid volunteering days
* Charity support through Give as you earn
* Healthcare Cashplan for medical expenses
* Company Pension scheme
* Free life assurance after qualifying period
* Access to training and development programs
* Wellbeing resources and flexible financial options through Wagestream
* Flexible working arrangements, including 4-day weeks and hybrid options
For more details, visit Rewards and benefits - Central Coop (careers.coop)
Everyone is welcome here. We support reasonable adjustments during the recruitment process. Please specify any needs in the application form.
Who are we?
We’re Central Co-op, a Member-owned and Member-led co-operative Society.
As a member, you’ll own a share of the business and make a positive community impact.
Join us in our mission to create a sustainable Society, working alongside passionate colleagues who support your growth. Learn more at www.careers.coop.
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