Job Description
Operations Manager for Electronic Physical Security Systems based in Southampton. £60,000 – £65,000 DOE basic salary. Company car or £10,000 car allowance option, Health Insurance, Company pension and well-being benefits.
SSR Personnel are recruiting an experienced Operations Manager to oversee and develop our clients' Electronic Security Division, supporting a customer portfolio across Police, Local Authority and Commercial sectors. The successful candidate will lead daily engineering operations, ensuring high standards of service delivery, compliance, technical performance and customer satisfaction. This is an office-based role in Hampshire.
The Role
• Manage engineering operations, including installation, maintenance, and reactive service delivery
• Lead supervisors, engineers and support staff, driving performance and continuous improvement
• Oversee resource planning, scheduling and operational efficiency
• Act as the senior escalation point for technical and service-related issues
• Ensure compliance with industry standards, legislation and audit requirements
• Support commercial activities, including quotations, cost control and operational performance
• Build strong customer and supplier relationships while managing escalated issues professionally
• Promote a positive health & safety culture and support ongoing training and development across the team
The Person
• Proven experience managing engineering or electronic security teams
• Strong operational, technical and people management skills
• Knowledge of compliance standards and audit processes within the security industry
• Ability to manage customer relationships and deliver high service standards
• Commercial awareness with experience supporting operational budgets and quotations
Salary & Benefits
• £60,000 – £65,000 basic salary
• Company car or car allowance option
• BUPA Health Insurance
• Company pension
• Life insurance and accident cover
• Employee discount and wellbeing programmes
• 28 days holiday including bank holidays
SSR® Personnel voted the leading security recruiting consultancy is the largest consultancy dedicated to the security, fire, health and safety sectors operating across 6 continents. We have a global presence with our offices in Brisbane, Dubai, London and Washington DC, supported by partners in Africa, Asia and Eastern Europe. SSR® have managed over 40,000 contract hires and permanent placements and works with clients that seek innovation, who passionately believe in diversity in their workforce and will invest in them to deliver exceptional results. For details of our opportunities and open vacancies visit our website www.ssr-personnel.com