About The Body Shop
When Anita Roddick founded The Body Shop in 1976, she had a vision: Business as a force for good. Over 40 years later, we’re proud to pioneer cruelty‑free beauty every step of the way. We’re an original ethical beauty brand that empowers people and enriches our planet. Our activist roots remain a huge part of everything we do.
Your role in a nutshell
Support the store management team in driving sales and profit by delivering exceptional customer service on the shop floor at all times. Demonstrate and uphold the values and vision of the company while ensuring adherence to company procedures and policies.
More About The Role
With over 2,000 exciting products designed to suit every customer’s preference, we offer expert advice and inspirational insight into The Body Shop products and philosophy. You’ll learn our product origins, engage proactively with customers, and recommend natural, ethically sourced solutions that help build better communities.
What We Look For
* Strong interpersonal skills to build rapport with customers – customer service experience ideal
* Ability to communicate and listen effectively
* A genuine passion for beauty and the retail industry
* Open availability for evening, weekend, and holiday shifts
Talent Drivers
* Collaborative Skills
* Personal Conduct
* Commerciality
* Purpose
Seniority level
* Entry level
Employment type
* Full‑time
Job function
* Customer Service
* Administrative and Support Services
Location: Birmingham, England, United Kingdom
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