Job Title: Experienced Credit Controller Commercial Debt Recovery
Location: Greater Glasgow Area
Employment Type: Full-time, Permanent
Overview
A well-established and expanding commercial debt recovery company is seeking a highly experienced Credit Controller to join its team. This is a challenging, fast-paced role that demands resilience, professionalism, and exceptional negotiation skills.
You will be responsible for recovering overdue funds on behalf of multiple clients, handling a variety of cases, and working towards both individual and team-based performance targets. The role offers excellent earning potential and the opportunity to be part of a supportive, long-standing team with low staff turnover and a strong internal culture.
Key Responsibilities
Conduct telephone-based debt recovery, negotiating payment terms and settlement options
Advise clients on pre-litigation strategy and next steps
Provide regular updates to clients on the status and progress of recovery efforts
Monitor and review ongoing payment arrangements and pursue arrears where necessary
Liaise with external parties such as solicitors, bailiffs, and sheriff officers
Maintain detailed and accurate case records within the CRM system
Utilise Companies House and Experian Business Express to support investigations
Skills and Experience Required
Minimum of 5 years' experience in credit control, with a proven record of cash collection
Strong commercial debt recovery experience
Excellent verbal and written communication skills
Skilled negotiator able to work under pressure and resolve disputes professionally
Proficient in Microsoft Office, particularly Excel
Ability to prioritise workload and work independently
Confident, professional, and adaptable team player
Benefits
Competitive base salary with attractive commission scheme (monthly OTE up to £1,250)
Company pension scheme
Free on-site parking
Health and wellbeing programme
Company events
Complimentary breakfast club and seasonal perks
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