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People advisor

Twickenham
Richmond upon Thames College
People advisor
Posted: 27 October
Offer description

Are you an experienced HR professional with a passion for employee relations and a commitment to fostering a positive, inclusive workplace culture? We’re looking for a proactive and people-focused Employee Relations / People Advisor to join our team at HRUC.

In this pivotal role, you’ll provide expert guidance and hands-on support across a wide range of people matters, helping to shape a fair, engaging, and high-performing working environment. Reporting to a People Partner, you will provide guidance and support on people matters across HRUC, with a key focus on contributing to a positive working environment by assisting with people process and the vast range of employee related matters. The successful candidate will be adept at the managing large volumes of employee relation cases, including complex ER cases and redundancies. This role involves providing guidance and support managers through formal processes as well as advise on policy and procedures, ensuring compliance with legal requirements.

Key Responsibilities

1. Act as the first point of contact for people-related queries, offering clear, compassionate advice in line with employment legislation and HR best practice
2. Manage a high volume of employee relations cases, including complex disciplinary, grievance, capability, sickness absence, and redundancy matters
3. Support and coach managers through formal processes, ensuring consistency, fairness, and legal compliance
4. Advise on HR policies and procedures, contributing to their development and implementation
5. Assist in resolving staff concerns with empathy and professionalism
6. Contribute to employee engagement initiatives that enhance wellbeing, performance, and satisfaction
7. Monitor and report on key people metrics, including ER trends, engagement levels, and performance indicators
8. Maintain accurate and compliant staff records, upholding the highest standards of data integrity

What We’re Looking For

We’re seeking a talented and motivated individual who can demonstrate:

9. Proven experience managing high volumes of ER casework, including complex cases and organisational change (e.g. redundancies)
10. Strong working knowledge of employment law, HR policies, and best practice across ER, performance, absence, and wellbeing
11. Excellent interpersonal and communication skills, with the ability to build trusted relationships across all levels
12. A proactive, solutions-focused mindset and the confidence to advise and influence with integrity
13. Strong organisational skills and attention to detail, with the ability to manage competing priorities
14. Flexibility to travel across college sites as needed

This is a fantastic opportunity to make a real difference in a values-led organisation that puts people first. If you’re ready to bring your ER expertise to a collaborative and forward-thinking HR team, we’d love to hear from you.

*Please note, we are unable to offer sponsorship for this role.

Notice for Recruitment Agencies:

HRUC operates with a managed service provider (MSP) for recruitment services. We do not accept unsolicited emails, CVs, or contact from recruitment agencies. Any CVs or information sent to HRUC outside of this process will not be considered or acted upon, regardless of the terms and conditions stated by the agency.

Further details:

The College is committed to the Safeguarding of all students and children, actively promoting the welfare of children. It is an offence to apply for this role if the applicant is barred from engaging in regulated activity with children.

A number of Safeguarding vetting checks will be undertaken on all successful candidates prior to commencement in post.

This post is not exempt from the Rehabilitation of Offenders Act (ROA) 1974 or amendments made (Exceptions Order 1975 (amended 2013 & 2020))

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