Responsibilities
* Providing timely and accurate quotations and supporting information to customers
* Collating all necessary information, drawings and correspondence
* Co-ordinating all activities between agents and customers
* Entering orders accurately onto the computer system and facilitating the supply of customer samples/drawings
* Storing and archiving all information according to procedure
* Providing ongoing support to all customers
* Cover Reception duties as and when required
Apprenticeship details
* The successful apprentice will attend college, once a month on a Monday, at our City Hub Campus
* You will be assigned an assessor who will set tasks and mark them throughout the course
* You will attend one-to-one meetings with the assessor/employer periodically to track progress and identify areas for improvement
* End point assessments include project presentation, remote portfolio interview and knowledge test
* This apprenticeship is work-based learning. Therefore, most of the time you will be working at the employer's address
* Business Administration Level 3 (https://www.instituteforapprenticeships.org/apprenticeship-standards/st0070-v1-0)
* Functional Skills if required
* Please note that the apprenticeship standards require the apprentice to sit for an End Point Assessment. Please refer to the link above for more information.
Qualifications and skills
* GCSE in English (grade 9-4)
* GCSE in Maths (grade 9-4)
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Presentation skills
* Administrative skills
* Number skills
* Analytical skills
* Logical
* Team working
* Creative
* Initiative
* Non judgemental
About I Holland Limited
I Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 79 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how.
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