Overview
About The Role: This support person will oversee IT systems and assets, assist with upgrades and fixes, and provide training and support as needed. The ideal candidate will have extensive knowledge of computer hardware and software, network maintenance, and industry trends to keep us up to date and equipped to meet the growing demands of our defence customers.
Responsibilities
* Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
* Handle business-critical IT tasks and system improvements
* Enable faster and smarter business processes and employee productivity
* Research and evaluate emerging technologies, hardware, and software
* Serve as the subject-matter expert supporting Windows, IOS and widely used software and applications, such as Microsoft, Adobe, and Google Workspace
* Knowledge of Cyber Security, guidelines, procedures, standards, and controls
* Install, configure, and support workstation software, hardware, printers, and phones
* Ensure the companies 365 / SharePoint environment remains secure and develop as business needs require.
* Administration of Time and attendance and several other business systems
* Assist with Mobile device management
* Work on IT projects which may include documentation, training, testing and Implementation
* Ensure application and software upgrades are completed to maintain security compliance
* Assist in supporting the companies Infor ERP business solution
* Assist in Cyber security matters and support ongoing Cyber Security Essentials + accreditations are maintained
* Help lead employee training to prevent phishing and other forms of cyberattack
* Cyber Security Awareness & checks
* Understand the intention behind Company policies to a degree to be able to advice/contribute on new procedures or problems
* Asset Database management
Required Skills
* Five years of experience in IT
* Knowledge of operating systems, equipment and technologies
* Work and liaise with 3 rd parties on tasks
* Ability to obtain BPSS and SC
Preferred Skills
* Experience in a secure and/or manufacturing environment
* ITIL v4 Foundation
* Professional certifications
* Free on-site parking
* Company pension
Company Overview
Founded in 1866, Somers Forge Ltd is a leading open die forging and machining company based in Halesowen. We manufacture components ranging from 1 kg to 80 tonnes, serving a wide range of industries including Defence, Marine, Oil & Gas, Nuclear, Aerospace, and more. With extensive expertise in forging, heat treatment, machining, and testing, we provide precision-driven solutions to meet the diverse needs of our global clients.
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