The Vacancy
Pro Insurance currently has some exciting new opportunities for Graduate Claims Technicians to join our Legacy Claims Team, processing claims to support an existing client.
Pro currently operates a hybrid working model. The majority of this role will be working at home with travel to the Glasgow, Liverpool or Horsham office on a weekly basis, and other offices as and when required.
Purpose of Role
* Reporting to the Claims Manager, the Graduate Claims Technicians will handle a caseload EL/PL disease and illness claims under supervision, including, but not limited to, the following:-
* NIHL
* HAVs
* Pleural Plaques
* Liaising with solicitors and brokers
* Managing all diaries and post within the agreed SLAs
* Developing effective business relationships internally and externally
* Maintain accurate records for auditing and regulatory purposes
* Identifying potential fraud
* Proactively support the team in their achievements and overall business objectives
* Provide technical advice and guidance to external clients
* Oversight of PLF in respect of any litigated claims to ensure the case strategy is appropriate
* Contribute to projects relevant to the sub vertical
* Strengthen Client Relationships
* Represent Pro in a Professional manner to both peer and potential marketplace acquaintances
Knowledge and skills
• Ability to work to strict deadlines
• Ability to manage competing commitments
• Effective communication skills
• Knowledge of claims handling concepts, such as the tort of negligence, and English legal system
• Adaptable to change
• Strong relationship building skills and a professional and approachable manner
• LLB (Hons) or Graduate Diploma in Law (GDL or CPE essential)
• LPC advantageous
• This role would suit someone who enjoyed the study of the Tort of Negligence and/or English legal system modules.