About the Role
Our client is looking for a highly skilled IT Senior Analyst with strong Dynamics AX 2012 experience and deep end-to-end knowledge of both Order to Cash (O2C) and Procure to Pay (P2P) processes to join the Applications team. This is a 50/50 functional-technical role, providing support and development for ERP systems across Finance, Supply Chain, and Warehouse processes.
You will be responsible for enhancing system functionality, driving process improvements, and supporting both BAU and project work, including future upgrades and migrations. The role requires someone confident in O2C and P2P processes, able to challenge stakeholders when necessary, and capable of translating technical solutions into clear business outcomes.
Key Responsibilities
1. Gather, document, and manage business requirements with stakeholders.
2. Maintain, enhance, and support Dynamics AX 2012 and associated bolt-ons.
3. Lead workshops, conduct UAT, and produce clear system documentation.
4. Develop reporting solutions using Power BI (nice-to-have).
5. Manage IT governance, supplier relationships, and IT security compliance.
6. Resolve incidents and service requests within SLA, including occasional out-of-hour...