Job summary
An exciting opportunity has arisen for a Band 3 Clinical Support Assistant to work in Gateshead West Community Treatment Team.
The post will involve working as part of a team that provides high quality community mental health care and treatment. This post is specifically to be involved in the physical health pathway and support with clinic sessions, as well as working alongside the wider MDT to deliver support to individuals in the community.
If you are successful your role will be to assist in the delivery of care and treatment to service users who have a variety of needs, diverse presentations and a range of mental health conditions under the direction and guidance of a registered practitioner.
An aspect of the role is to work alongside nursing colleagues, in the teams physical treatment clinics.
The team consists of a well-established mix of professionals that work collaboratively to deliver individualised care.
The role involves supporting the clinical members of the team to deliver evidence based treatment, and to engage in collaborative working across the multi-agency team.
You will be provided with additional training where needed, and regular clinical supervision.
Main duties of the job
To assist in the delivery of care to service users who have a variety of needs, diverse presentations and a range of mental health conditions, under the direction of a registered practitioner.
To implement and evaluate care within a prescribed framework as a member of the care team ensuring that high quality, individualised care is delivered and that this promotes recovery and wellbeing and maximises independence.
To support in the running of treatment clinics including phlebotomy, ECG and physical health checks.
To maintain electronic health records of any treatment interventions completed.
To work as a member of the team in providing excellent and effective person centred care.
To provide compassionate care that is based on empathy, kindness, respect and dignity.
To actively engage with supervision and appraisal process as identified in Trust policy.
About us
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
Job description
Job responsibilities
Please find attached job description for full details.
Advertising date : 22nd July 2025
Closing date : 5th August 2025
We welcome your application.
Please note, this advert may close before the closing date stated above should a suitable number of applications be submitted.
Job description
Job responsibilities
Please find attached job description for full details.
Advertising date : 22nd July 2025
Closing date : 5th August 2025
We welcome your application.
Please note, this advert may close before the closing date stated above should a suitable number of applications be submitted.
Person Specification
Education and qualification
Essential
* Senior Healthcare Support Worker or equivalent or working towards
* Willing to work towards being trained in phlebotomy
Desirable
* Experience of working within a relevant clinical service
* GCSE A-C in maths and English or equivalent.
Knowledge and Experience
Essential
* Experience of working/ volunteering in a mental health setting
* Experience of working with service users who have complex needs
Desirable
* Knowledge or Experience of substance/alcohol misuse
* Previous experience working in a community setting
* Experience of involving service users/ carers in evaluation/planning and monitoring of services
Skills
Essential
* Good verbal and written communication skills.
* Competent in the use of Information technology
* Experience working within and MDT
* Demonstrate good organisational skills
Desirable
* Phlebotomy training
* ECG training
Person Specification
Education and qualification
Essential
* Senior Healthcare Support Worker or equivalent or working towards
* Willing to work towards being trained in phlebotomy
Desirable
* Experience of working within a relevant clinical service
* GCSE A-C in maths and English or equivalent.
Knowledge and Experience
Essential
* Experience of working/ volunteering in a mental health setting
* Experience of working with service users who have complex needs
Desirable
* Knowledge or Experience of substance/alcohol misuse
* Previous experience working in a community setting
* Experience of involving service users/ carers in evaluation/planning and monitoring of services
Skills
Essential
* Good verbal and written communication skills.
* Competent in the use of Information technology
* Experience working within and MDT
* Demonstrate good organisational skills
Desirable
* Phlebotomy training
* ECG training
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust
Address
Dryden Road Clinic
Gateshead
NE9 5BY
Employer's website #J-18808-Ljbffr