Temporary Payroll & Customer Service Advisor
Location: Sheffield
Start Date: ASAP (Subject to Clearance)
Temp 3-month contract with the possibility of extension
Pay Rate: £12.27 per hour
About the Role:
My client is looking for experienced Payroll Process Assistant's to join their team in Sheffield on a temporary basis.
You will play a crucial role in ensuring timely and accurate payments to staff, both weekly and monthly, working within a fast-paced and process-driven environment.
This is an excellent opportunity for someone with strong payroll knowledge, a keen eye for detail, and a commitment to maintaining confidentiality and accuracy in line with payroll legislation and organisational policies.
Key Responsibilities:
Ensure all payroll input is processed within strict deadlines and meets audit requirements.
Accurately process temporary and permanent payroll changes for allocated payrolls.
Review and validate input by other clerks.
Maintain staff records and ensure compliance with statutory and organisational payroll agreements.
Support across Employment Services Hubs when required.
Undertake additional tasks as appropriate to this level.
Essential Skills & Qualifications:
Minimum 5 GCSEs (A-C) including English and Maths or equivalent
Excellent communication and organisational skills
Strong attention to detail and high data accuracy
Proven ability to investigate and resolve complex pay queries
Understanding of PAYE, National Insurance, and statutory deductions
Ability to prioritise workload and respond flexibly to changing demands
Team player with a professional and confidential approach to work
Desirable Skills:
Previous payroll or finance experience
NVQ Level 3 or equivalent in Payroll
Understanding of payroll legislation and data protection
Experience working with multi-customer payrolls
Demonstrated initiative in process improvement
Working Pattern:
Hours: Monday to Friday, 9:00 AM - 5:00 PM
Hybrid Working: Initially office-based, with hybrid (1 day/week in-office on Wednesdays) after the initial period
Training: No formal training is provided prior to starting; candidates must be confident in payroll processing from day one.
Brook Street NMR is acting as an Employment Business in relation to this vacancy