Temporary Accommodation Officer
South East London
3 to 6 month ongoing contract
Mon to Fri 9am to 5pm
£209.68 per day umbrella
Responsibilities
1. Leading on Temporary Accommodation complaints and members enquiries
2. Liaising with managing agents and internal colleagues to ensure suitability of Temporary Accommodation
3. Working closely with our team of property inspectors to drive up the quality of Temporary Accommodation
4. Providing excellent customer service to our residents
Requirements
5. Achieve appraisal targets, service outcomes and outputs as agreed with your line manager
6. Experienced in dealing with complaints relating to Temporary Accommodation
7. Ability to work as a first point of contact for service users
8. Excellent attention to detail
9. Experience working in a housing association or council is ESSENTIAL
If you are interested in this position AND meet the requirements, APPLY NOW!