We are looking for a Supporter Engagement Assistant to join our Supporter Engagement Team to help us build strong and lasting relationships with our charity's supporters and donors.
Reporting to the Supporter Engagement Officer, the Supporter Engagement Assistant will deliver excellent customer service over the telephone, in written (email and postal) communications and face to face, ensuring that supporters' details are accurately recorded on the CRM database. You will be representing the charity, explaining its purpose, and demonstrating our charity values to donors/supporters, showing appropriate empathy to those who may have cancer or a family member/friend who does.
This role provides a great opportunity to make a real difference to the people of Yorkshire and requires someone with a friendly manner, good team-working skills, great customer service and excellent organisational skills.
You must be educated to A-level or equivalent and have customer service experience in a similar or related role.
For further details please refer to the role profile.
How to Apply
To apply, click on the 'Apply now' button below. Please upload your CV and a cover letter. The closing date for applications is Monday 7th July 2025.
The charity is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity. We offer hybrid working and we are committed to paying the Real Living Wage.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us at recruitment@ycr.org.uk or call the People Team on 01423 642803.
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