Site Relationship Manager (Digital for Operations)
Filton (Hybrid – approx. 60% onsite)
35 hours per week | Long-term contract opportunity
£26.16 per hour PAYE or £35.0 per hour Umbrella
Contract: 6 Months +
The Role
We’re looking for an experienced Site Relationship Manager (SRM) to act as the strategic interface between Digital/IT functions and a large industrial manufacturing site.
This is a business-facing, relationship-driven role focused on enabling operational delivery, shaping the site-level digital roadmap, and ensuring digital solutions effectively support shop-floor and operational teams.
You’ll work closely with site leadership, operations, and digital teams to align priorities, manage demand, and drive adoption of digital solutions — acting as a trusted advisor rather than a hands-on technical specialist.
What You’ll Be Doing
* Build and maintain strong, trusted relationships with site leadership and operational stakeholders
* Act as the single focal point for all Digital/IT activities at site level
* Shape and maintain the local digital strategy and roadmap aligned to business priorities
* Translate operational needs into clear digital demand and priorities
* Coordinate digital deployments, ensuring alignment with production activities
* Promote digitalisation and automation using existing digital products and services
* Ensure business continuity for digital solutions used across the site
* Lead stakeholder communication during incidents and support root cause analysis
* Champion cyber security awareness and good IT/OT practices on site
* Drive continuous improvement, challenge existing ways of working, and support change
* Work with suppliers and service partners to monitor performance and service levels
What We’re Looking For
* Strong stakeholder and relationship management experience
* Background in IT, Digital, or Technology-enabled roles (hands-on technical delivery not required)
* Experience working in an industrial, manufacturing, or operational environment
* Understanding of how digital and IT solutions support shop-floor operations
* Confident communicator, able to engage with both operational teams and senior leaders
* Experience coordinating across multiple digital or IT domains
Nice to Have
* Experience in roles such as IT Business Partner, Digital Business Partner, or Site IT Lead
* Exposure to IT/OT environments
* Awareness of cyber security practices in operational settings
Additional Information
* Hybrid working available, with regular on-site presence required
* Occasional travel may be required
* Role requires eligibility for export control / security clearance
* Long-term assignment with potential extension
Apply now to take the next step in your career